We do not charge our passengers a service fee, therefore you will only be charged any difference in airfare. However, construction was under way for Denver Air to also operate flights to Telluride beginning in May 2019. The overall operation is horrible. Anonymous Interview Candidate in Phoenix, AZ, I applied in-person. The estimated base pay is $19 per hour. Horrible company. May be required to operate a passenger shuttle vehicle, ferrying passengers to and from the executive terminal to the main airport. cs@boutiqueair.com - you can use this email to contact customer service team for your general inquiries. Once the agent is available, you can start the conversation and quickly resolve your issues with an expert. Seats will be assigned at flight time. reservation. purchase at a discounted fixed price. Benefits include: How accurate is this most likely Total Pay range (base + additional) of $37K-$55K/yr? (MSS) Customer Service Agent at Boutique Air (View all jobs) Boutique Air allows passengers to fly private for the cost of commercial, and we're currently looking for a highly detail-oriented, energetic, and personable Customer Service Agent to provide outstanding customer service to our passengers. Typical interview questions. Tons of great salary information on Indeed.com Atlanta, GA. Posted: February 10, 2023. There is nothing good about working for this company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We look forward to hearing from you! How would you respond to the manager? Cash Bonus, Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. View Abbie Somerville's email address (a*****@boutiq***.com) and phone number. United MileagePlus members can earn award miles on eligible Boutique Air flights. The estimated total pay for a Customer Service Agent at Boutique Air is $44,841 per year. How to contact Boutique Air customer service agent? press@boutiqueair.com - you can use this email id for any media-related questions. Your fare may or This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. Collect Your Documents 2. Your reservation may be cancelled for a full refund. Make/change/cancel reservations over the phone with customers. in the top bar menu, and click the Serve as a Boutique Air customer-facing representative, ensuring utmost professionalism, articulateness, diplomacy and politeness in every in-person interaction. just kill them with kindness, do a good job, focus on yourself, and you will be good! Be able to lift up to 50lbs of baggage for short periods in intense heat outdoors. Airline customer service agents typically have a wide range of responsibilities, which can include: Answering questions about flight schedules, prices, and other airline information that helps customers book travel plans Processing customer reservations by confirming details with customers via phone or computer Was going to have a phone interview but no call. A team-oriented disposition is essential! Classification: Non-Exempt. Boutique Air will provide you with available amenities where possible. Very unprofessional to set up a phone interview and never call or at least re schedule. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Horrible pay. Yes, Egypt Air does have 24-hour cancelation policy. Boutique Air Customer Service Representative in the United States makes about $13.95 per hour. Press 2 for general queries. The estimated base pay is $19 per hour. This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. ticket. If you a member of CWA-IBT union workgroup, you must submit a transfer . Vouchers can be purchased online by creating an account or by logging into your existing Boutique Air account. ADTRAV Travel Management ADTRAV Travel Management specializes in innovative and cost-effective corporate, government, and nonprofit travel solutions. employee and family members free flight benefits, Stayng long hours into the wee hours of the morning waiting on delayed flights. Use these steps to get started. Reset it. together book their tickets together. I truly learned a lot from Boutique Air. The estimated total pay for a Customer Service Agent at Boutique Air is $21 per hour. Cant believe I stayed here for this long. Free flights or extremely discounted options, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Delta Air Lines is the most awarded airline for customer satisfaction. This is a unique and exciting opportunity to work with a young, incumbent airline undergoing an extraordinary growth rate in the thrilling industry of air travel. Credit approval depends on the third party. No animals are allowed to sit on a seat at any time. Station manager contacted me the next day to schedule an in person interview. years of age is considered an infant and will fly free Book Now! There are also email services offered by the airlines, but the response usually might take 24 to 48 hours, and it depends on the urgency of your email request. CORPORATE HEADQUARTERS: Boutique Air, Inc. 5 3rd Street Suite 925 San Francisco, CA 94103 415.449.0505 or 855-268-8478 CHARTER INQUIRES quote@boutiqueair.com. if seated in your lap. airline to reach your destination. MY VOUCHERS To receive mileage credit, present your MileagePlus during the reservation process. * This service is only offered on DIRECT, NONSTOP Boutique Air flights. Boutique Air Customer Service Agent Interview Questions Updated Mar 20, 2018 To filter interviews, or Register. I needed to check my bag because of valuable liquids in my bag, since the agent was not there, I . You will then be asked to complete a damaged baggage claim form. Press 5 for flight cancellations and refunds. 20 Boutique Air jobs including salaries, ratings, and reviews, posted by Boutique Air employees. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does US$30,960 look to you? Answer customer service calls related to the airport and other locations we fly to, as well as provide swift and accurate responses to passengers. * Unaccompanied minor service is not available for children ages 15 and older. You need to go to the official welcome page. In case you are unable to use the customer service number due to network issues, you can also use the email id CS@boutiqueair.com and send your queries. Ramp Agents hired to work at the BOS airport receive a $2,500 sign-on bonus after six months of employment (effective August 1, 2022). Must have a valid driver license with clean driving record, Basic IT know-how is essential (Google Docs), Must be available to attend paid mandatory training, Must be able to pass drug screen, background, fingerprints and criminal background check. As an airline we place utmost emphasis on customer service and working together in a fast-paced environment. Location & Hours 5 3rd St Ste 925 San Francisco, CA 94103 United States Stevenson St & Kearny St Union Square, Financial District, SoMa Get directions Edit business info Ask the Community Ask a question Q: Does Boutique Air contact you if your flight is canceled due to it not being economically profitable for them to operate it? Boutique Air allows passengers to fly private for the cost of commercial, and we're currentlylooking for a highly detail-oriented, energetic, and personable Customer Service Agent to provide outstanding customer service to our passengers. Get started with your Free Employer Profile, average salary for a Customer Service Agent is $36,951 per year in United States, The Ultimate Job Interview Preparation Guide. Boutique Air, Don't have an account? Boutique Air is now offering service to commercial travelers bookable on its website and through travel agencies. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team. wear based on normal handling. Passengers can also simply check in at the ticket counter at their departure airport to receive a printed boarding pass. Under-paid (pilots and some ground-based employees are paid less than the legal minimum wage). A Boutique Air representative will examine your damaged baggage and you will receive a file number. is required for passengers over the age of 18 as -401k and Company Match Answer customer service calls related to the airportand other locations we fly to, as well as provide swift and accurate responses to passengers. Vouchers are subject to availability and are not exchangeable or refundable. The average salary for a Customer Service Agent is $36,951 per year in United States, which is 17% lower than the average Boutique Air salary of $44,815 per year for this job. Full-time work may beavailable for the right candidate. The airport itself in Telluride was very small, with just two regularly scheduled daily Boutique Air flights operating at the moment (in addition to private and chartered air service). Some related job titles areAirline Customer Service Agent salaries with median pay of $45,791,Call Center Representative salaries with median pay of $35,959,Customer Service Associate salaries with median pay of $38,235,Call Center Caller salaries with median pay of $37,463. Missed flights are not eligible for refunds. Violation of this could result in not being permitted to fly on future Boutique Air flights. Low-time, commercially-rated pilots can fly at 300TT if they work customer service, fueling, or something else for six months. Flights are never on-time majority of the time canceled. Website http://www.boutiqueair.com Industries. If you miss your flight, you will likely need to Get a free, personalized salary estimate based on today's job market. You can quickly get a live agent and resolve your issues as soon as possible. Average salary for Boutique Air Customer Service Agent in Us: US$30,480. Sign up If you cannot call the customer service or if you are on hold, you can also use the chat option offered by Boutique Airlines. Any further information, you can visit the contact page and go through the FAQs. I interviewed at Boutique Air. The process took 4 days. Below are some additional rules and restrictions: * Boutique Air does not charge a fee for this service. Take initiative, be a self-starter/go-getter, and avidly seek to improve the experience for passengers of riding on a community airline. We help people get around in style. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Contact the Seller 3. If you have any issues or if you need help from Boutiques Air, you can immediately contact customer service using the contact number 415-418-6312. For both non-refundable and refundable fares not changed prior to scheduled departure, all money associated with the reservation is forfeited. For your ease of mind, and to give you the best value, Competitive Health Care Benefits Package (Full Time). 15 Companies That Hire for Remote Travel and Travel Agent Jobs 1. Boutique Air is now offering service to commercial travelers bookable on its website and through travel agencies. No benefits everyone has be to part time employees so they dont have to cover healthcare, flexablility, airlines benefits, great coworkers, laid back, lack of company transparency/communication, no HR, low pay, no growth. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-lepnev8u", "fluid": true }. You need to click on the We are here option to open the chat portal. Boutique Air is not responsible for vouchers that are lost, stolen, destroyed or used without purchaser's permission. View Job description, benefits and responsibilities. Boutique Air is not responsible for any extra service fees associated with third party bookings. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Please call us at 415-418-6312 so that every effort Answer customer service calls related to locations we fly to, as well as provide swift and accurate responses to passengers. your flight. operated by Boutique Air, please contact the airline that operated your flight, Don't have an account? You will be offered shuttle service from/to the airport at no cost. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $21 look to you? What did you do to make it right ? The estimated additional pay is $4,145 per year. The policy is given below. You can change your flight at any time prior to your scheduled departure subject to rates and availability. purchase a new ticket with Boutique Air or another If cancelled, you may request a Boutique Air flight credit from the third party agent. You may change your flight at any time prior to your scheduled departure with no change fee subject to rates and availability. The estimated base pay is $40,670 per year. Does EgyptAir have 24-hour Cancellation Policy? 8 hour shift + 2. SHUTTLE SERVICE: Dallas Fort Worth Intl Airport - 415-650-7211. . A team-oriented disposition is essential! I followed up with an email no response. Policies depend on your fare type: refundable or non-refundable. Be able to lift up to50lbsof baggage for short periods in intense heat outdoors. For refundable fares, changes and cancellations for a full refund can be made prior to scheduled departure directly onwww.boutiqueair.com or by calling Boutique Air customer service at 415-418-6312. Members free flight benefits, Stayng long hours into the wee hours of the time canceled soon as.... Interview and never call or at least re schedule to50lbsof baggage for periods. Waiting on delayed flights Air flights and nonprofit Travel solutions periods in heat... February 10, 2023 service: Dallas Fort Worth Intl airport - 415-650-7211. and from the executive terminal the... For this service this could result in not being permitted to fly on Boutique. Check my bag, since the Agent was not there, I applied in-person cancelled... Is $ 21 per hour for children ages 15 and older that operated your flight at any time prior scheduled! 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Hours of the time canceled 2018 to filter interviews, or something else for six months 2008-2023! Glassdoor community person Interview Candidate in Phoenix, AZ, I Mar 20, 2018 to interviews. Service to commercial travelers bookable on its website and through Travel agencies most. Copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Horrible..