For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500." We and Glen Helen Amphitheater are only providing certain services that will facilitate your sale. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Country greats (Jason Aldean, Garth Brooks) have graced the schedule alongside pop, rap and R&B stars (Miguel, Sheryl Crow, N*E*R*D). We reserve the right to relocate the Seats due to artist or production requirements. If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. "text": "The amphitheater offers typical concert fare including burgers, hot dogs, pizza, pretzels, popcorn and candy. You will be required to pay the full Fee indicated on your Invoice regardless of the number of Concerts held during the Concert Season or the number of Concert tickets you actually use. tour. This arbitration agreement is intended to be broadly interpreted, and will survive termination of this Agreement. Directions Glen Helen Amphitheater is just north of Ontario Airport. A ticket is not redeemable for cash. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. Leashes in excess of 6 feet are not permitted. Glen Helen Amphitheater will be responsible for all payments and credits to you, you will solely hold Glen Helen Amphitheater responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. without regard to the conflict of laws principles or provisions thereof. IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. Backpacks or oversized bags We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. You agree to waive any right to a jury trial or to participate in a class action. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. No checks accepted. You will be responsible for notifying us of any change in your contact information. "Opt-Out Per Concert Price" means the per-Concert price set forth on your Invoice. If fewer Concerts occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. The official venue site is here. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. Glen Helen Amphitheater Lawn Seats Features & Amenities One of the most striking features of Glen Helen Amphitheater is its Lawn section. I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. Picking or collecting plants, rocks, sticks, insects, etc. Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. For the safety of our employees and guests, the box office will be closed until further notice. "@type": "Answer", You are responsible for complying with all applicable ticket resale laws, rules and regulations when listing your tickets on any resale platform owned or controlled by us. The TIX we got from live-nation, not sure of options. Please do not put yourself in harms way to report a concern. These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row. For the safety and enjoyment of all visitors, and to protect the ecological health of this important natural land. The venue is an outdoor amphitheatre, which means the events are seasonable and all of the exciting events run from April through to November. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. Use tab to navigate through the menu items. } { If that happens, you may no longer use the Site or any Content. . Once the recipient accepts your offer, you will not be able to cancel the tickets. Find details for Glen Helen Amphitheater in San Bernardino, CA, including upgrades, seating chart, and day of show information. This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. For visits to the Outdoor Education Center, or guided group hikes please call 937.767.7648. Small lawn chairs (no more than 6 inches from the seat to the ground), blankets, and towels are permitted for most shows. Orders are processed only after a billing address, and other billing information, has been verified. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at the defined number of Concerts in the Concert Threshold. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500. Please keep checking back here for updates as to when we re-open. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. Marks means our company and Venue names and logos. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Glen Helen Amphitheater, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). The Site is directed to people residing in the United States. Last Updated: November 16, 2022. View Venue Capacities VIP Club With smaller less visual bands I'd say seats would be better. Dept. All ticket and VIP amenity purchases will be deducted from the Ticket Bank, including any applicable service fees and taxes. . Note: These seats are highlighted on the map, Glen Helen Amphitheater - San Bernardino, CA. These individuals and businesses are the sellers of the tickets, not us or Glen Helen Amphitheater. Consumption and/or contact with waters within the Glen may pose a risk to your health. Liked the venue. ***ALL SHOWS ARE RAIN OR SHINE*** Camera Policy: Personal cameras are allowed in the venue. Select Your Category. The venue is an outdoor amphitheatre, which means the events are seasonable and all of the exciting events run from April through to November. ADA parking available w/Placard parking is available via Gate 1. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone elses rights. I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! Glen Helen is a private, nonprofit nature preserve, protected by a conservation easement. The ADA parking fills quickly, please plan accordingly and arrive early Parking is included in the ticket price for most concerts. **FOR ALL SOLD OUT SHOWS, THESE ITEMS WILL BE RESTRICTED. Access to the Raptor Center and Outdoor Education Center. . Take the 15 North. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. Fee means the amount due for a specific package as indicated on your Invoice. It is important that all features and life within the Glen are left undisturbed for generations of visitors to enjoy. Took 3 hours for the line of cars behind our tailgate hang out to move a single inch, then it went pretty quick, so prob depends where you end up parked. If struck, immediately ask an usher for directions to a medical station. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. Invoice means the document that details the purchase of your Premium Seat Sales package. If a closure, sale, other transfer or change of use of the Venue causes a cancellation of all or part of a Concert Season, we will. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. One of the most striking features of Glen Helen Amphitheater is its Lawn section. Sign up for our newsletter and get $5 off your first order! Cancellation or Postponement of a Concert, If one or more Concerts during the applicable Concert Season is cancelled or postponed and rescheduled for a date outside of the same Concert Season. Buy Tickets. This credit will be applied to the next Concert Season or Term. In the event that any term or provision of the Agreement is held to be invalid, void or unenforceable, then the remainder of the Agreement shall not be affected, impaired or invalidated, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. You will be required to register for an account to use the Site. In its first year, Tina Turner recorded a show here on her Whats Love? Failure by any Purchaser Party to maintain proper decorum during a Concert or to comply with applicable LN Protocols shall subject this Agreement to termination, including forfeiture of all monies paid hereunder. The Last Updated date above will tell you when these Terms were last revised. Flash photography, video and removable lens cameras are not permitted without venue approval. For rescheduled Concerts, you will not be entitled to use the Seats unless the rescheduled Concert falls within the same Concert Season. , we will provide you with replacement tickets or refund you the price you paid for the original tickets, at our discretion. Please note that not all members of the public may be able to purchase, or view listings for, tickets that you post for sale, as Glen Helen Amphitheater may require potential purchasers to pay a fee, be a season ticket holder, be on the waiting list to be a season ticket holder or comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. }, Programs, activities, and the Glen's future depend on active participation by volunteers, continuing support of membership, and the generosity of donors, like you. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. Follow signs for directions. Event date and time are subject to change. Cancellation of a Concert or postponement of a Concert outside of the Term in no way relieves you of your obligation to make full payment of the Fee amount stated on the Invoice. Electronic music fans come for the Nocturnal Wonderland two-day extravaganza. Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. The Glen Helen Amphitheater is located within the grounds of the Glen Helen Regional Park in San Bernardino. The VIP Boxes at Glen Helen Amphitheater are located at the center of the theater, directly behind orchestra seating. On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating. As such, you'll find that most guests prefer to stand on the lawn for a large portion of the show. ADA parking is available via Gate 1 plan to arrive early to secure a spot. Located in the park a short walk from Scottsdale Center for the Performing Arts, the Amphitheater is the home of the popular Concerts Under the Stars series. (800) 653-8000. Most of the lawn is general admission, meaning that guests who arrive early will have their pick of the best area on the grass. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. . Camping Rules: Show Specific. It is the largest outdoor music venue in the United States. All rights reserved. For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. }, Do not disturb or deface markers, monuments, statues, stones, trees, etc. We may invite you to renew the Agreement for a new Term based upon applicable circumstances. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. Select Your Dates. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. No refund will be owed if an opening act or festival performer is changed or canceled. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, you will receive a Threshold Credit to apply to the next Concert Season. Notice. YOU ACKNOWLEDGE ON YOUR BEHALF, AND ON BEHALF OF ALL OF YOUR PARTIES THAT YOU AND YOUR PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 (AS WELL AS ANY OTHER COMMUNICABLE DISEASE) AT THE VENUE AND YOU ON BEHALF OF YOURSELF AND YOUR PARTIES RELEASE THE LN PARTIES FROM LIABILITY IN CONNECTION THEREWITH. As many visitors will attest, the Glen Helen Amphitheater is one of the best places to catch live entertainment. Before posting a ticket for sale via the Advanced Services, please consult the website through which you will be posting your ticket for sale, which detail the prices at which you may post tickets for sale via the Advanced Services, the amounts that will be deducted, retained or charged from or over the sale price, the amounts that will be credited or remitted to you, the method by which you will receive such credit or remission and other terms applicable to the posting, sale and funds collection, retention, deduction and payment or crediting processes. We cannot guarantee that you will have the right to renew the Agreement or, if you renew, that you will receive the same Seats. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. 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