For parts shipments, please contact Customer Care for a quote. There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. $50.00 Extra Cost =If unit is shipped within 48 states by freight home delivery to customers residence. Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. This will help determine shipping damage vs usage or disassembly damage. If vehicle is used in competitions or racing. If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. Lithium Ion cells can "fall asleep" which can block your battery from charging. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. $999.99. In the case that the model is no longer in production, a replacement will be made with an equivalent model. Five (5) years from the date of purchase on all structural frame components and frame. Bolt Up 14" Electric Bike . A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. When replacements are required these can be purchased from your local bicycle shop. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. Returns (if applicable). Charges inside or outside frame. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. Batteries are subject to a stringent wear and tear clause. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard Do not buy the bike if you suspect any of its serial numbers have been tampered with. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Next: If you have a Bosch eBike the . Brand new: Lowest price. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. We will not offer warranty service to second owners. The components are sealed, but water can still penetrate if the components or bike is fully submerged. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. All packaged item(s) must be at the front door for the freight driver. Cuts or dents caused by reversing the saddle or other human factors. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. We will also notify you of the approval or rejection of your refund. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. For any and all warranty claims please contact our warranty/service department at info@wildsyde.com or by calling 1 970 949 4014. Then contact your credit card company, it may take some time before your refund is officially posted. Your initial posting puts you in line for the next technician to assist you. To be eligible for a return, your item must be unused and in the same condition that you received it. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Get Quote. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. Speeds up to 12.5mph were attainable. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. If you decide to return the item you will need to have all the original packing materials. Tvs Jupiter Battery Price in India - Check best battery for Tvs Jupiter and compare prices, specs, brand and find nearby dealers or shops at Batterydekho.com. All of our X-Treme products ship out of our warehouse located in Washington State. Incorrect addresses may delay your delivery. Locations with limited access may require addition shipping fees. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. As the buyer, it is your responsibility to find out that information before you order. Your initial posting puts you in line for the next technician to assist you. Add to Basket. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. Complete the return reason questionnaire that was included with your packing slip. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. ____________________________________________________. Freight damage claims are extremely time sensitive. You must provide a video of the rim showing that the wheel is not true. Please note that this can take up to 24 hours. Tickets are answered in the order received. QuietKat does not accept direct returns of products sold through authorized retailers. The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. The replacement battery may therefore stick out slightly. Freight damage claims are extremely time sensitive. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Is my Jupiter Electric Bike battery replaceable? Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. Cart (0) Car Batteries; Wheels: 16. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Returns are only allowed within 30 days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages. If unit is shipped within 48 states by ground via UPS or FedEx. __________________________________________________________________. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. PLEASE DO CHARGE YOUR BATTERY EVERY MONTH. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. 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