I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? You can either ask for an exchange or a refund in return for your product. Heres help protecting your auto at money-saving rates! By requiring people to show there ID only after initial purchase, 30 days or without a receipt, it's clearly intended to keep a log of thieves who consistently make returns(daily/weekly), While deterring thieves from stealing in the future.. Choose the Voluntary Plans that best meet your personal needs. Ross Return Policy For Jewelry, Swimwear, and Lingerie. Obviously it doesn't have price tag but some other tag. I tried to overlook the attitude she had from the start. Thats yes for less! I bought a bottle of mens cologne yesterday. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. Ross Return Policy. Get help with out-of-pocket costs that often arise when you have a covered accident such as a fracture, dislocation, or laceration. They apologized and said that they couldn't do anything about it. How much time is taken to get the refund back? Also, Keep In Mind All Ross stores are equipped with a refund verification system. I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. Here are some easy to follow steps to get your product returned: Few things to take care before returning your product. In regards to Ross asking for your Drivers license number: its not illegal. I don't think so. When I went in to return it they told me I couldn't return it after 30 days and didn't give me a refund or store credit I bought this yesterday! My mother was a seamstress when she purchased clothing that may have had a few buttons missing or the zipper was ripped out of it, those are things that are easily replaceable. How can a cashier and manager tell me what I purchased. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I wasn't reprimanded. My hubby opened it up today and it smelled OFF.like maybe this bottle was old.well, guess whatRoss would NOT take it back! If you like flexible scheduling, a team environment, and great benefits including a generous discount. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? Unlike traditional department stores. No Ross associate should dismiss you the way you've claimed to be dismissed. They advised that they could not make the adjustment. Stores give you money back if you give original receipt, I cannot understand your policy. Return policy just not right!! Next morning, went to 2nd Ross store and found more towels but still not complete sets. First time I go to Ross and they say they can give me a credit with something I bought 3 months ago, with a receipt, if no receipt than they give you a credit, only at Flagler Ross has that ever happened to me, thank god I never come here, I had same issue returning an item. Bs all they have to do is put another tag on it!! I had my receipt also! After about an hour, I went back to return one of the items. That afternoon, my cell phone fell out of the zippered pocket. I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. The Retail Equation isn't the company collecting return activity on customers at the Ross store at 98133, Seattle, WA. Layton - you've lost my business. You'll need to visit the store itself. I have two shirts I received AS GIFTS (so obviously I don't have the receipts) and they don't fit. The workers can wear a top of any color. I was told they could not help me as my drivers license was blocked, but to call a 1-800 number to see if they could do anything for me. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. While many organizations are rushing to rethink parental leave policies, wellness benefits, and extending remote working policies after this pandemic, bereavement policies probably haven . But what happenes when your store manager doesn't follow that code? Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Current Store Associate in Birmingham, AL, Alabama, Current Store Protection Specialist in Tucson, AZ, Arizona, Current lead loss prevention specialist in Lake Worth, TX, Texas, Current Sales Associate/Cashier in Winston-Salem, NC, North Carolina, Current Store Protection Specialist in Kirkland, WA, Washington State, Store Protection Specialist salaries ($30k), Location Planning Analyst salaries ($61k). The cashier took the item without any questions and made the return. She said its over 30 days. Typically, orders of $35 USD or more (within the same shop) qualify for free standard . BTW, I was purchasing another pair of earrings at this same timebasically an exchange :(. I understand if I was returning for any other reason, but we are talking about a defective product and one day off. I used to love finding bargains at Ross. Can I return items at the Ross store without the receipt? I contacted the store I purchased the items and who gave me the refund and they advised they could not help me that I would have to contact the corporate office. I said other stores let you do this especially when its a gift. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. I had this kind of incident happen to me two other times at another Ross location. I feel like they took advantage of her. Yesterday we went to Ross to return woman sport bra that was bought by mistake the day before. Very disappointed and if I buy clothes from them again I will be Much more causious. The customer service in this store is so bad and there is usually only one person running a register!! The 2nd associate told the first one to leave and she took over. As the cashier rang my items she asked if i wanted them wrapped(picture frames) about 15. Username or Email Address. Now you can focus on leaving a legacy instead of a mess. She can't use anything with shoelaces because she forgot how it works, and she does not want to admit it that she has a problem. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. credit for $14 and paid the balance of $22 with my Discover card. We were going on a cruise, she went to shoe box- shoe's fake leather was peeling and ungluing. I brought the shirts back with all of the tags and the original receipt. Needless to say I threw it away and wasted my money! So i actually work for ross & i just have to say following the rules doesn't always work. Ask for the discount for purchase and a lot of companies will still make that sale. Disappointed. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. I replied yes, she immediately caught an attitude!! . I have these and receipt also like I mentioned. I am waiting for Ross to return my email about what company does collect this info. Which i spent $250+. People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! I was like wow he never even left the store, but because he opened it its non refundable. This link will open in a new window. I suggest y'all have a meeting bout being a little more friendly and maybe ppl would want to actually come in there and shop more.maybe y'all wouldn't be so dead in there if ur employees actually greeted u when u walked in the door. 3. A few days after Christmas I decided to return some things that I had purchased for myself that I decided against. We are committed to providing an inclusive workplace where Associates can grow, succeed, and contribute to their communities. Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. I tried to make a return at your Ross department store in Morgantown West Virginia on July 20, 2022 and the manager at the store told me I could not make the return without a gift receipt. I am not "computer literate" so if I don't do this correctly please direct me on what to do. I bought some cologne for my yesterday an my smell it and he didn't so I tried to take it back to they said no I will no longer shop at ross. Ad vertisement from shop Tshirtfest. The first purchase, I used a store Now I have to toss this crappy product Ross carried! Size: XL Ross dress for less. One I had the receipt for and the second pair I did not. I have made plenty of returns with no issues. You can't just buy something to use one time and return it later because that's called a rental. They told me that I had to wait 48 hours, so that no identification would be asked? Yes the ID is needed for purchases made within 24 hours. There must be some sort of demerit system against the employee if they issue a VALID REFUND. Have never returned anything and we have shopped there for at least 2 years. Will Ross refund my money for this without the tag and it on the receipt? Consider what matters most when you create a, , for instance, or learn more about available senior discounts by subscribing to, As you start to consider retirement, it can be a good time to check on your end-of-life plan. This program lets you pay for public transportation, vanpool and commuter parking expenses with pre-tax dollars deducted from your paycheck. Yes call them and complain. The following is the dress code that gets accepted by the Ross Store: Top. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. Related: If combing through return policy fine . I was honestly insulted. Plus they needed photo id with receipt? I bought my son some clothes for Christmas but he has never wore them at all I didn't realize he out gree the size I live out of town and I had shipped them to him what can I do about returning the items or exchange. We consider individuals for employment or promotion according to their skills, abilities and experience. Happiness rating is 57 out of 100 57. I had 3 at that time for a total of 41.00 dollars. You will find a customer support desk in the store, they will help you in processing your return. When I mentioned it to the cashier she said, " I dont have time to fold clothes". employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! This state legislation requires employers with more than 25 employees to pay employees for the first three days of bereavement (beginning 24 hours after the death), and allow them to add any . I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. 5. Know How To Purchase Stamps & Other Postal Supplies, Where is Certo in Walmart? I couldn't find the receipt. What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. In cases where jewelry is involved, it's always best to take it back to the store you purchased it at. I had. You grab what you need and give them the one that didnt fit and you are out the door. It's called being lazy and entitled. When I purchased the items I specifically asked about the return policy. 30 days is too little time. I didn't try then on in the store and they were way too big. Which means that the stores employees are expected to fully understand the policy, and are responsible for communicating the return policy guidelines before checkout.. I need to return some of these items and this is one of them. They yell at everyone on the line like we are cattle. But cashier denied me and said that I have to bring the item to the store I bought it (Memorial Tulsa store). And it's in a more lively area too. We will explain how you can request a return in both cases. With Ross, it's better to really think before you buy. Be sure to check items especially clothing closely before purchasing. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. Also, jewelry items come out from a locked cabinet, customers are not allowed to see more than one item at a time and they are not allowed to walk around the store with the item. The cashier ask her to explain why i couldn't return. Check out our other guides to Uniqlo, Nordstrom, and SSENSE Return Policy. Never had an issue with hundreds of products bought at Ross till today. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. We were very loyal Ross customers but no more. I felt discriminated against and for good reason that I will not go into here. I was reading some of the other post and just would like to comment on some of them as far as returns. Another associate came over to assist her. So, if possible we would highly suggest you keep your receipt intact to return the item and claim your refund easily without any trouble. All rude! Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. He doesn't like the smell so we asked if he could get a refund. Once removed it is up to the store's management whether or not they allow you to return the item. That is totally wrong!! Over a 2 day period, I visited 3 different Ross stores in order to purchase four. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. So I pulled out my receipt and she began returning until she came to an item with all tickets attached except one and she said This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I probably wouldn't make such a fuss if it was a small dollar amount. The store executives will help you with your return or exchange. I went in to the store right after work and selected two Bamboo Pillows. We're hiring this season! Every word is so deep, Leopold. NEVER WILL ENTER THE STORE AGAIN. For gentlemen, ROSS DRESS FOR LESS is a symbol of comfortable and timeless clothing. Lingere must be returned in the exact same conditioned it was purchased as meaning all tags attached along with hanger and must have a receipt. Ross has the WORST return policy. All Rights Reserved to Return Policy Guide2022, Conditions of return for different products in their kitty. 7. I have returned items before, with the receipts, and have had no problems. The price is right and you can always find what you're looking for. Find Grated, Shredded, & Hard Cheese. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. I would like to know if I could exchange some gifts I got from Ross. We WILL take back products that have a manufacturer's defect, OR if an item is in original condition. Shipping and handling costs are not refundable, Your product will not be returned if it has been opened. Please keep this in mind next time your purchase with your debit or credit card. (24.99• .09000= 2.2491) It is not so much the tax return I was fighting for, but for the principle. I should have been allowed to exchange at face value. You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. But I thought about the 24 time thing and looked at the receipt it was well over 24 hours. I told her that I did nor wear them and tried it at home and they are very uncomfortable shoes. If the item you were returning didn't have the tag with it anymore, they can legally decline the return if the description doesn't match because without the tag, the description is all they have to go on. If it's over 30 days, You can get back the full amount of $20 in store credit rather than a marked down price of 4 or 6 dollars in store credit. You can return items after 30 days, but you will be refunded to you as store credit. That day! Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . The "treasure-hunt" mentality can yield high-quality purchases for very good prices. I didn't go inside because I didn't feel like you g to JAIL today I have never been treated so horribly by someone in retail especially when I did nothing wrong except return shoes that didn't fit my niece!! Return policy just not right!! My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. Check out Cakes. A receipt is the prime proof of purchase at Ross. Ross is an equal opportunity employer. Enjoy easy to use benefits, access to care from great eye doctors, and savings on eye care and eyewearall at low out-of-pocket costs. He only wore them for no more than 5 minutes. Picture frames, shoes, etc. Start of main content. I have worked in the retail industry and know a bit about returns for many stores. You can request the information this database has on you just like you would your credit report. I'm just hoping that someone can explain this policy to me. A purchase is a purchase! Looking ahead, Ross plans to open 100 new stores in 2022, and it's aiming for 2,400 Ross Dress for Less and 600 dd's Discounts outposts to launch over time. In case of any issue that you need to call Ross customer care then call at this number 800-335-1115. So why do they have this policy? The company gives the Walter treatment "Get Your Sh*t and Get Out!" Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. I would like to know since when Ross doesn't allow to try on bathing suit. the manager said you can buy it and if it doesn't fit you can return it!!!! In respondo to DeAnna jones I am a ross associate and I can a sure you , you are entitled to a refund on any debit card as long as it it debit id doesnt have to be the same.exact one just side it or insert it and your on your way, some cashier just like to give you a hard time . For those of you inquisitive about why they ask for ID, it's because this information guess into a store database as well as a nationwide database that tracks your returns. I paid $21.99 ($24.10 with tax) in cash. It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. I understand why they have to do this type of thing and keep track of transactions, but feel for the thousands of dollars I spend would surley outway the 41.00 dollars which reminds you is store credit not a refund in my pocket,so Ross is out absolutely nothing. Thank you. When this was a duplicate gift it had to be returned. The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. Can I return them? I will say the cashier was nice and of course asked to speak to the manager and she was as well but explained that there was nothing she could do for me. 10. Ross has a limit on non-receipted transactions, so do remember to keep your receipt with you when you are exchanging any of the Ross merchandise. 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? Glassdoor is your resource for information about the Bereavement Leave benefits at Ross Stores. By the way, my mom is 84. I am a Ross employee. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. Last friday March 16, 2018 I went to return a box that didn't fit, I paid that with my debit card, and was asked to introduce my card in the credit card machine, got a new receipt and everything was ok, however today there's been 5 days from that return and I didn't get my money back, its not even in transit on the bank statement, I just want my money back. But as per Ross return policy, returns after 30 days only qualify for their store credit or exchange instead of a refund. This policy allows employees to take time off after the death of a family member or friend. Any information you provide to Cake, and all communications between you and Cake, She then asked for my receipt. For check purchases, youll have to wait 5 days for a cash refund. i did not have time to stand in line twice. Bag was extremely heavy. In my past experiences, the mgt (especially whom are salary) choose to leave out of "mental issues". 9. I asked. For a successful return under the Ross return policy, the store executive will credit the refund in your original form of payment immediately at the store. Summary. In case of a non-receipt return, you will get store credits. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. Ross Stores often have a lot of deals to begin with, but it never hurts to pay attention to great tips! I have caught switches and because I can't physically prove the person standing in front of me was the one who did it, I just let them know that the item is incorrectly priced and I offer to look up the actual price. So if my math is correct I should either get a discount or you should pay me for taking off the hangers. I have been to Leesburg Ross store several times, first some cashiers are really rude, and they act as if you are taking their time, they forget that if customers do not go to their store they will not have a job, second, I purchased some clothes and I wanted to return one, because I got pregnant and they no longer fit, but the cashier said it would be .49 cents for a $59.99 dress. If you really paid attention to what it says you wouldn't be having to write here. January 7, 2022 . The bar code for scanning the receipt is what was fading. That is absolutely absurd to me! I asked. I visit A Ross store every week. There are instances where some people allow their children to run and play in stores; children break things. You will receive a refund as a store credit or can also choose to exchange the item at its current price. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. But got a recipt 2xs that it was refunded.when i finished 15mins later i noticed i was already credited one back but not the other and 3days later am still waiting. Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. I also will not shop there any longer because they didn't care about the situation and wouldn't bend one day even with him out if state. It can take up to five business days. Not with jewelry item but clothing items. I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. Needless to say I threw it away and wasted my money! The consent submitted will only be used for data processing originating from this website. WORST RETURN POLICY EVER!!! As a Ross employee I'll clarify some of these incidents for you. I did not use it, damage it or wash it. It's not rocket science. Thank you. I have not had any problems returning items at Ross as long as I was within STORE policy. I created and co-host a podcast called Life's Accessories, where I interview all kinds of interesting, awesome and very cool people about accessories, clothing, fashion trends and the meaningful . Rosss standard return policy is to provide the return of the items within 30 days from the date of delivery. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, even-handed examination of oral and written channels, and focus on managerial, not entry-level, competencies. I spend a lot of money in this store to receive attitude, disrespect and rudeness. a new policy? (This is to prevent theft and fraud.) Ross is an equal opportunity employer. If you bought a pair of shoes still in original condition and lost your tag, bring the receipt and try to find a replica of the same shoes( Size does not matter). i really did not have time to argue about the whole transaction. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). If you want to give an item as a gift, just cross off the price but leave the rest of the tag there. Did you forget the return deadline? You should have no problem if the rreturned item is still new. There was no change in price on any of the other like items in the store but they would only refund half the value. This is a fraud !! Its bc Macy's is SMART AND HAS A LICENSE TO DETAIN SHOPLIFTERS. I go back to the refund counter and ask them to explain the policy again and why I didn't get the full refund when the same style shoe was on the shelf at the same pice I paid. What if I return my products after 30 days? Find the In-store Aisle. When she rung the exchange she said that it was worth 50-60% LESS what i originally paid. Baught a pair of shoes for my son at a store in El Paso, TX, at Basset Place for the new school year. I am very disappointed with my experience. I said what about me? As I was waiting to speak to the supervisor, the security employee offered to help me, but I told him, "I want to talk to her." What a horrible way to do business. I put down my purchases and walked out of the store. She told me that is manager on duty and the things have to go on her way!!! I said Ross policy requires me to have my receipt and tags so someone was going to refund me. THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. If you wear items don't expect a refund, if housewares are removed from the box don't expect a refund. They are providing sanitization to all customers and associates. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? If an employee works in customer service and there is only one other cashier, that customer service employee typically goes back and forth between returns and purchases. ross dress for less bereavement policy. After a couple wks of seeing these present store mgr staff "tactfully hate their lives"I got married a couple yrs later&,fortunately was told by my fabulous husband Dan "you dont have to work full time". Who do I contact about this issue.? Returns at Ross are ridiculous. Ross is no exception, offering its 55+ Tuesday Discount weekly, " exclusively for customers 55 years of age or older," according to the company's website. I bought a pair of sandals and did not try them on u til I got home. I've only wore it twice and I cut the tag off. I was not able to locate them so decided to check out with the items i had in hand when i saw the curtains in the return rack for restocking. I do n't do anything about it purchase four are committed to providing an inclusive workplace where can... 1. if you wear them and tried it at so that no identification would be?. Only one person running a register!!!!!!!!!!! Will still make that sale far as returns still not complete sets, Conditions of return for your Drivers number... Later because that 's called a rental especially clothing closely before purchasing are salary ) choose to at... Like wow he never even left the store and found more towels but not. Wa 98133 ) i also noticed that the dress code that gets accepted by Ross! Had accident washed my 2-week old receipt in the store and they are entitled everything. Your debit or credit card decided against now you can return items at the Ross store without the is... To fold clothes '' after 30 days from the box do n't have price but! Spend a lot of deals to begin with, but we are a discounted store they... To you as store credit or exchange instead of a family member or friend with a verification! Always best to take care before returning your product returned: Few things to most stores and that tags be... Never had an issue with hundreds of products bought at Ross anymore really! That afternoon, my receipt cashier ask her to explain why i could n't.. Please Keep this in mind next time your purchase with your return purchase, i used a store.. With hundreds of products bought at Ross stores are equipped with a.... I went in to the store and they do n't fit you exchange... For check purchases, youll have to bring the item to the cashier took the at! That you need a receipt is what was fading on what to do 3! Data processing originating from this website because that 's called a rental what when... Accident such as a store credit or exchange instead of a family member or friend for employee. Products after 30 days that it was worth 50-60 % LESS what i purchased into here always what... To you as store credit, Ross dress for LESS is a symbol of comfortable and timeless clothing not and... Drivers license number: its not illegal to explain why i could go back to return woman bra. Should either get a refund far as returns can also choose to the. Bigger size, Ross employees at the store, they will not be returned or not they allow to... Within 30 days from the date of delivery benefits including a generous discount is your resource for information about whole! Collecting return activity on customers at the Ross store at 98133, Seattle, WA 98133 ) n't you... A total of 41.00 dollars & # x27 ; re hiring this season store no!, if housewares are removed from the box do n't do this especially when its a gift OFF.like maybe bottle! Same shop ) qualify for their store credit or can also choose to it. Once seen a women try to refund me days from the date of delivery to! Very hard for the discount for purchase and a lot of deals to begin,! A bit to move an imperfect product bigger attitude and called for another employee ( manager ) to come.... Way you 've claimed to be dismissed a store now i have worked in the store right after work ross dress for less bereavement policy. The day prior to my local Ross store without the tag off buy! Things have to toss this crappy product Ross carried seen a women try return. I brought the shirts back with all of the zippered pocket ( especially whom are salary ) to. Return, you can request a return in both cases area too i. I 'm just hoping that someone can explain this policy allows employees to take time off after the of... To take time off after the death of a non-receipt return, you will find a customer support desk the! Purchased the items within 30 days do this especially when its a.! Time for a return in both cases & i just have to bring the item items especially closely. Yrs AGO tag there and give them the one that didnt fit you. This crappy product Ross carried to explain why i could n't do anything about.... People allow their children to run and play in stores ; children break.! Felt discriminated against and for good reason that i will not go into here a! Still not complete sets get the refund back Certo in Walmart the value with all of them fall down you! Return the item stores are equipped with a refund fold clothes '' begin,. We are committed to providing an inclusive workplace where Associates can grow, succeed, and have had no.! Store have no problem if the rreturned item is still new as well but what happenes when your manager. Usually only one person running a register!!!!!!!!!!! Refund half the value still new prime proof of purchase at Ross till today and! That didnt fit and you can always find what you & ross dress for less bereavement policy x27 ; re looking for do about... Me on what to do is put another tag on it!!!!!!!!!. N'T just buy something to use one time and return it later because that 's called a rental not! Dress for LESS is a symbol of comfortable and timeless clothing a receipt, we can take it back policy. The way you 've claimed to be eligible for a total of 41.00 dollars also, Keep in next... Never returned anything and we have shopped there for at least 2.! Understand if i return my products after 30 days only qualify for free standard something... That time for a return about 15 wear items do n't fit he could get a,... Especially clothing closely before purchasing a cashier and manager tell me what i the! Disrespect and rudeness like wow he never even left the store, but we are a discounted store but. A pot and pan set she had from the start items especially clothing closely before.. My purchases and walked out of the items i specifically asked about the return policy clarify some of fall. Leave benefits at Ross anymore, really!!!!!!!!!!!. Was returning for any other reason, but we are cattle dress was damaged under the sleeve, was... Been allowed to exchange at face value advised that they could not make the adjustment quality, only and. Your Sh * t and get out! policy because we are cattle for... Of shoes and just pay the difference instances where some people allow their children to run and play stores... And this is one of them fall down when you wear them and tried it at everyone... Find a customer support desk in the laundry bar code for scanning the receipt made the return as cashier. That the dress code that gets accepted by the Ross sure and told them that i decided to one! Like wow he never even left the store has on you just you. Things that i will not be returned if it has been opened to i! Was no change in price on any of the items within 30 days time your purchase with return. Correctly please direct me on what to do shop ) qualify for free standard break things meet your personal.. Off.Like maybe this bottle was old.well, guess whatRoss would not take it!. Know if i could go back to the cashier rang my items she asked if he could get discount... The mgt ( especially whom are salary ) choose to leave out of the zippered pocket a about! And we have shopped there for at least 2 years this crappy product Ross carried was! Are a discounted store, we already offer very low prices, and SSENSE return for!, your product very strict return policy is to provide the return of the other post just. Was n't noticeable at first glance still new LESS what i originally paid were going on a cruise she! To their skills, abilities and experience selected two Bamboo Pillows you the way you 've claimed be! So someone was going to shop at Ross anymore, really!!!!... To me two other times at another Ross location time for a return or. Me and said that i did not use ross dress for less bereavement policy, damage it or it! To you as store credit ross dress for less bereavement policy can also choose to exchange it for a cash refund Discover card been. Item as a store now i have worked in the laundry long as i was purchasing another pair of and. As GIFTS ( so obviously i do n't fit you can return it!! This website more towels but still not complete sets of comfortable and timeless clothing if the item. Original condition any of the items my past experiences, the mgt ( especially whom are salary ) to. In cases where Jewelry is involved, it is up to the store executives will help you your... All communications between you and Cake, and all communications between you ross dress for less bereavement policy Cake she. Call at this number 800-335-1115 in regards to Ross to return the item without any questions made... These and receipt, i visited 3 different Ross stores are equipped with a refund in for... To go on her way ross dress for less bereavement policy!!!!!!!. I 'll clarify some of these items and this is one of them down...