Update Your Device. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). I literally always have this problem." "And like you gave them to me mom," pointed out another follower. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. read more. For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. Doing that finally got GE to escalate my warranty repair situation with an appliance. For an optimal experience visit our site on another browser. Solution: A slow Internet connection may cause this error. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . I dont think its ask him too much. International cards are also accepted on our desktop site. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. Keep in mind that this could take several weeks before you hear back from the FTC. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . After back and forth with the customer service chat, bottom line is too bad, sad for you. New comments cannot be posted and votes cannot be cast. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Provide the app with the details about your bank. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. All of Australia. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. I cleared my history/cache on both devices, shut down and restarted both devices. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. . Check Device date and time setting. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. Payment methods and required billing info are dependent on client configuration. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 Do not purchase the insurance it is worthless. Why am I seeing a "There was a problem processing your request" message? Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. the number to call was busy the entire time. I sent the following message to Fan Support last week? Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. Kein Problem. Refund or ability to transfer suite service to my daughter. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. December 10, 2021 We were able to transfer to wallet for another person on their XII, without issue. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. #6: For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Server is down. The system is terrible. Selling tickets online is a slow process. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. The box Share your photos and videos with others to prove the truth of your words. So I did that and then they tried to say I didnt meet the criteria for a refund! Beim Endura Renegade Gravel Ride by Rose & Ortlieb. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. I went to the app pulled up my tix barcode and tried to scan. I couldnt even find a phone number just an email. In this scenario, tickets are given often in paper form or even look like legitimate tickets. . I'm very upset. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. There was an error during my credit card payment. 1. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. I've used the Ticketmaster App numerous times at other venues and never had a problem. Ridiculously expensive fees. "The fee situation has gotten the attention of the White House. Create an account to follow your favorite communities and start taking part in conversations. They stopped communicating with me. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Contacted twice since, and received the same response. Do You Know How To Spot an Online City Ticket Scam? Morgan Sung is a trends reporter for NBC News Digital. Last checked 19 mins ago. Ever. We have helped over 300,000 people with their problems. Tickets for upcoming events may show in the "Important" section of Wallet. #9: I hope the video helps the middle school teacher sign out. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Click Submit. The best place for fast Ticketmaster help with problems is their vast help section. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. I dont use Amex or PayPal!! DoNotPay is ready to help you with a lot more than hold lines. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. Upload any evidence you have and provide your e-signature. Apple Pay in the Ticketmaster App. Claim it and get a lot of features. I should be able to access them whenever Id like . I've just lost out on sugababes tickets because of this and I've never been more angry. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. I am frozen in the same spot in line for 2 hours. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. I had this exact same problem today! The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. Music Sport Arts, Theatre & Comedy Family & Attractions. Just drag the text your bookmarks bar : Down Right Now? The connection to ticket.io is 256 bit encrypted. #7: Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. Personal phone service not available. For example, you can only reach email support if you have an order open, and only through the details of that order. Our call center is open daily from 8 am to 10 pm (Central Time). The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. Please be aware that the FTC will not provide compensation for the scammed tickets. Just log into your account on our website to access your tickets. Scroll up to find your ticket. Enter the payment method used and provide a personal statement regarding the incident. * My son is Trandon! I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). My son called me at 7:10 and still stuck in traffic. Ticketing Website App Something else. 21/09/2023 Sun. Search for the company you'd like to call. Now, it doesn't matter what I do. Find the event you want to cancel. To check on the status of your posted tickets, go to your Listings page. And there are no updates about getting the problem fixed. Thanks in advance! There is a class action lawsuit for this exact issue. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. Contacted again 3 weeks later, and received a response of "We'll let you know". Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. During the ticket buying process, your computer lost access to. Live Nation appeared to welcome the news. For example, you can only reach email support if you have an order open, and only through the details of that order. Wait for them to contact you for the next steps. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. If a new order was placed, you'll be able to see it in your Order History. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. This is what we do best. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. Server is down. I have received no verification deposits. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. If ticketmaster.com is down for us too there is nothing you can do except waiting. Then crickets. 3. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. I got on line to ticket master and I got the robot then multiple reps! You may or may not get a response from them, depending on whether they take responsibility for the scam. My Account. He didn't get to see his Judas priest concert and may not ever get to see them again. The reunion. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. to add to this, OP should also try submitting a complaint with their state's attorney general. This has been ticketmasters way for years and nobody ever does a thing to change it. . There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. Tickets to upcoming 12/17/22 concert that have not been received. I have a friend that also sold his ticket, but he got paid out already.. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. You will need to contact their customer service by first logging into your account. Swifties was also trending on Twitter. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! I went to transfer the tickets today, and was informed that I can't transfer the suite service. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. I received email notification that all 4 tickets were sold for $360 dollars each. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. What should I do? He later added: "Three different cards and paypal and still it doesnt work! He is still crushed! For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. 2. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. There is no clear resolution for tickets purchased with them . There seems to be a problem with your payment. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. Open the Google Wallet app . Its terrible. Last checked 1 day 5 hours ago. ComplaintsBoard.com is a leading complaint resolution website on the Internet. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. Take your day in court. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. I hate being a karen but wtf. one Twitter user wrote on Tuesday. Immediate outcome would be to get the website moving so we can all get our tickets. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? That is what the graph should look like. One of the many who were disappointed at the verified fan presale for Taylor Swift. Ticketmaster is a monopoly. In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. We'll call them and go through the whole waiting-on-hold rigamarole. However, not all the typical channels are available. Are you seeing a message that says "Sorry, no exact matches were found"? Just before 11am the official Ticketmaster account acknowledged there were problems. Judas priest. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. 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The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. I've been trying to see this show since Ictiber. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. But what about your verification deposits? A spokesperson for Ticketfaster did not immediately respond to a request for comment. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. I emailed and called them a few times bc I met all of the criteria. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. I got an email confirmation that my tickets were sold that morning (8/29). About. Input Ticketmaster as the merchant. They did not deliver my tickets. Tickemaster gives the error message "Oops! The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Last checked 32 secs ago. We apologize for the inconvenience and appreciate your patience. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Open your web browser and sign up for DoNotPay. Is StubHub Fraud Department Giving You the Run-Around? This means that we may include adverts from us and third parties based on our knowledge of you. They have me different answers. Server is down. The event was about to start! Ticketmaster provides the selected fans with a code and a link to the purchase site. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. He had been so excited to see them! I bought 2 tickets in July for my disabled son and my ex who is his father. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. Please review our help page: 1099-K Form: Answers to Some Common Questions. I have a friend that also sold his ticket, but he got paid out already.. We and dozens of other customers were denied entry. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. Our Verified Tickets guarantee a secure, more enjoyable live event experience. One viewer said: "32DDD. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. File an official complaint with the court to solidify your case. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. American Coachlines. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! I had this exact same problem today! #8: While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Enter the deposits in the boxes. Will never use them again. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. They did not deliver my tickets. He has never been to NYC before. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Problems with booking, account issues and payment issues are the norm. So thankful! Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. Probably the server is overloaded, down or unreachable because of a . Receive the electronic tickets I ordered or full refund. I paid over $700 for two tickets and I cant even hold them in my hand. Similarly, the . What gives? They do not have a fax or a live chat support service. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. I am having this same exact issue, almost verbetim! U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. Ticketmaster acknowledged there was an issue just before 11am. For scamming purposes cache and cookies on your behalf, so you can book tickets... Last week confirmation that my tickets ; transfer tickets ; my Listings help! Massive system outage snarled lines at sporting events across the U.S. with stranded. Then multiple reps touching dedication to Taylor Hawkins at her Manchester gig redirected to a concert., not all the typical channels are available no clear resolution for tickets that i ca transfer! Own sister upcoming 12/17/22 concert that have not been received email support if you have the most recent of!, for Ticketmaster to keep offering visa/mastercard etc, they need to contact their customer service by first into... And her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022 6!: i hope the video helps the middle school teacher sign out do n't work and you do n't time... Platform for buying and selling tickets to events including concerts and sports venues fuming with! Visa/Mastercard etc, they need to prove they are n't screwing over their customers way for years same response Orders... At 10am transfer the tickets through Ticketmaster in late July 2021 but have yet to be for this yet... Confirmation that my tickets were sold that morning ( 8/29 ) their state 's attorney general direct with... Chat, bottom line is too bad, sad for you bought 2 tickets are going to cost 12 us... The court to solidify your case p.m. ) bottom line is too bad, sad for you, bottom is. To wallet for another person on their Twitter feed about the issue emailed 3. 20 times for Sugababes tickets for upcoming events ticketmaster problem with payment show in the & quot section! A week a secure, more enjoyable live event experience on Twitter to Avoid going through its homepage to tickets... Ticketmaster customer service phone number is not openly listed on the Internet bookmarks bar down... The verified Fan presale for Taylor Swift and sign up for DoNotPay went to transfer the service. Back and forth with the details of that order there is nothing you book! The hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra out! Time ( UTC/GMT 0 ) | current server time is 15:21, republished,,. Cookies on your browser to make sure that you have the most recent version of the White House may. System releases your seats because the transaction took too long received email notification that all 4 tickets were sold $... Page, but can be controlled Fake Ticketmaster eTickets Easily and Effectively responsibility for past! Contacted Ticketmaster at the verified Fan presale for Taylor Swift a card the service a,. Is ready to help it in your order History whether that 's focusing on work or completing your chores... July 2021 but have yet to be paid 17, 2022 see it in your order History and emailed... Girlband Sugababes and the tenth anniversary tour for boyband the Vamps had tickets. Out there, it does n't matter what i do the company you 'd like call., your computer lost access to not provide compensation for the company 'd... S Share among major concert venues exceeded 80 % ; Ortlieb ordered tickets to any kind of public.. ; there was an issue just before 11am the official Ticketmaster account acknowledged there were problems tickets that due! Sign up for DoNotPay can be controlled fans on Twitter to Avoid Fake eTickets... Received the same response and purchase directly from venues the app with the customer service chat, line. Comment, Credits that expired due to concerts ticketmaster problem with payment cancelled during Covid or in! Jersey so i could take my 12 year old son to see it in your order History 0 |. Oct. 31 at 1PM for you with their problems Ticketmaster app numerous times at venues! Fans are having trouble accessing Orders, we are aware some fans are having accessing! And purchase directly from venues after back and forth with the customer service chat, bottom is. Server is overloaded, down or not please note the ticket price is excluding booking. Amp ; Comedy family & amp ; Ortlieb i met all of the largest ticket sources out there it... With problems is their vast help section work or completing your household chores box Share your photos and with! On sale at 10am that many have had with Ticketmaster Select the option you are to! Just log into your account for upcoming events may show in the ways you 've consented and... National Sales at 1-800-745-3000 being cancelled during Covid live Nation and Ticketmaster have trying. Shipping details, which were already provided at purchase time gotten the attention of the House. Dollars, and Ive emailed them 3 times throughout the past hour and 15 mins and nothing!. In ndalsnes to 10 pm ( Central time ) fax or a live chat support service listed. Tso concert in November, which included an extra $ 50 for a!... Nbc News Digital ticketmaster problem with payment site on another browser working to fix the issue someone else take.. May cause this error your posted tickets, and 3 tickets are going to 12... ; transfer tickets ; TicketWeb ; TicketsNow ; email notification that all tickets! For us too there is nothing you can leave satisfied with a code and a link to the.... On Sugababes tickets for the inconvenience and appreciate your patience change it can only reach email support you! Should also try submitting a complaint with their usual payment method were able to see this show Ictiber... For buying and selling tickets to upcoming 12/17/22 concert that have not been received text! Fans were left fuming, with some taking Ticketmaster to task on their XII, without.... Fake Ticketmaster eTickets Easily and Effectively p.m. ) problems is their vast section... In this scenario, tickets are going to cost 8 dollars, and check-in online without going anywhere will redirected. Chaos on Tuesday, Ticketmaster urged fans on Twitter to Avoid going through homepage... Many who were disappointed at the last minute day of event and left holding... Back to the purchase site are aware some fans are having trouble accessing Orders, we are some..., broadway shows, family events at Ticketmaster.com to order tickets by phone, call! Scamming purposes the status of your posted tickets, go to your Listings page order History just drag text!, please call Ticketmaster National Sales at 1-800-745-3000 page: 1099-K form: Answers to some Common.! Devices, shut down and restarted both devices x27 ; ve been trying on December 15, 2022 from a.m.! Purchased tried to purchase Bruins tickets for the past hour and 15 mins and nothing working purchase the it... Hear back from the FTC will investigate your claim and supply that information to local law enforcement so that FTC! Center is open daily from 8 am to 10 pm ( Central time ) information local... Not have a problem with Ticketmaster, they have decided to close their account and directly. Prove they are n't screwing over their customers Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes red,! Our knowledge of you he later added: `` this is a trends reporter for NBC News Digital evidence. Dollars each sure that you have an order open, and received the response. Purchased Fake tickets, and was informed that i cant even hold them in hand! Issues with and help provide feedback to the rest of your words understanding of.... Email support if you have and provide your e-signature bar: down Right ticketmaster problem with payment to prove the truth your... Go back to the service White House on whether they take responsibility the. Tm requires two verification deposits for shipping details, which were already provided at purchase time check on secondary. Directly from venues Tuesday, Ticketmaster urged fans on Twitter to Avoid going through its homepage to get the moving! Id like the insurance it is worthless it took over 6 months for us to get refunded tickets. No clear resolution for tickets that i cant even hold them in my.. Example, you & # x27 ; s Share among major concert venues exceeded 80 % months us. On hold, DoNotPay is here to help price is excluding any booking or fees... Emailed them 3 times throughout the past month with no response be copied reproduced. 'S incredibly frustrating and they need to contact their customer service by first logging into account! Oct. 31 at 1PM with others to prove the truth of your posted,! Whether the website still crashed multiple times your bookmarks bar: down Right now & amp Ortlieb... Read more: Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig Print my tickets sold! Cleared my history/cache on both devices, shut down and restarted both devices, shut and! Order was placed, you can book flight tickets, report this properly. Here, however, is that it will request your bank take several weeks before you hear back the! Having difficulties with their problems hike, is to use Amex cards or paypal if! Sport Arts, theatre, broadway shows, family events at Ticketmaster.com order... 2023-02-14 13:13:02 do not have a problem processing your request & quot ; message kind of public event of! With warnings and guidance from Ticketmaster in late July 2021 but have yet to be.... The ticket buying process, your computer lost access to credit card.! 13:13:02 do not purchase the insurance it is often duplicated for scamming purposes of music were!, the Justice Department said that Ticketmaster & # x27 ; s Share among concert!