What happens next? // . U.S. Government Accountability Office. If desired, you can make additional payments directly to TWC to repay your overpayment debt sooner. Important:Mail your appeal or letter to the return address on the overpayment notice. Overpayments of unemployment benefits occur when someone received benefits that they are later found to have been ineligible to receive. You will need to contact the Department of Social & Health Services (DSHS) to discuss the amount being withheld. This deduction is called an offset. //add 'esp' In addition, states flagged overpayments of regular unemployment insurance totaling $12.9 billion from April 2020 through March 2021, according to a July 2021 report from the U.S. Government Accountability Office. Department Of Justice Is Combatting COVID-19 Fraud But Reminds The Public To Remain Vigilant., U.S. Department of Justice. Any overpayments found to be fraudulent will be pursued by the Labor department. } // . 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