Your next visit toUtilita Arena Birmingham may be a little different to how things were previously (for obvious reasons) and one of the things that are changing, is our Bag Policy. All information is provided in good faith any inaccuracies please, New Street, Moor Street, Snow Hill and Five Ways. Any tickets purchased by business or traders will be cancelled.5. It's not payable if a ticket is purchased and collected at the box office at the same time. The venuereservethe right to evict those conductingunauthorisedleafleting from the premises. If you have lost an item at the venue, please contact the venue on[emailprotected]and our team will be happy to look into this for you. In conjunction with our official ticket agent, The Ticket Factory, we have launched a new registration scheme for disabled customers which will result in your access requirements being linked to your account and allow you to choose the right access online for all bookings we have access tickets available for. Now, we understand some of you will definitely need to bring some essential bits to the show, if you do, then your bag**MUST** be the following No bigger than A4 in size (21cm x 30cm x 19cm)Maximum of 2 compartmentsRucksacks are not permitted. Ticket terms restrict resale. Strobe lighting may be used during some performances. They will give you a ticket and you can collect your items after the show. When presale tickets go on sale, just follow the link we send you to buy yours! 14yrs and over can come into the building on their own with a valid ticket). Parking Please leave these with Security at the Confiscation Kiosk on entry. section of our website using the navigation bar at the top of the page. We understand that many fans are keen to arrive early, but please note that we dont encourage any form of queueing prior to doors opening. On 16 January 2020 it was announced that the arena will be renamed Utilita Arena Birmingham from 15 April 2020. Well post the times as soon as we can get them, so check back about a week before for updates. I have a question about The Ticket Factory Mobile Wallet. Our performance times are usually confirmed closer to the show. Please approach any member of security or the stewarding team, who will be more than happy to help you with any enquiries. This is the per-ticket fee agreed with our clients (venues, artists and event organisers). Alternatively, write to: Visitor Experience ManagerThe NECBirminghamB40 1NT. VIVA LAS VENGEANCE shows a change in process for frontman/songwriter Brendon Urie, having cut everything live to tape in Los Angeles alongside his friends and production partners, Jake Sinclair and Mike Viola. Get in early as we have plenty of bars open across both floors. Opening hours are limited and subject to change at short notice. Discount is subject to availability and cannot be used in conjunction with other discounts/offers. A 2.95 admin fee applies + 1 postage fee View all prices Book Hospitality Terms and Conditions Bag Policy We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. Cross the road and continue up Pinfold Street to Victoria Square. We are truly grateful that we get to do what we do on a daily basis, and that we still love our job as much as we did when we started out some four decades ago.". Do you operate a numbering system for the queue? A full list of prohibited items can be viewed in the Dos and Donts of what to bring section below, Our security teams work hard to keep you safe, please be patient and help them by co-operating with their requests, Customers who make any inappropriate comments to staff or other event goers, even in jest, will be refused entry. They will give you a ticket and you can collect your items after the show. Smoking and vaping is not permitted in the Arena Bowl nor pre-show areas. newspapers. Amplify are delighted to offer a bespoke hospitality experience for Panic At The Disco, this includes: To take advantage of this offer you canBOOK HEREor call the Amplify team on0844 338 0333. There are people selling cheaper merchandise outside the venue, are they part of your company? Items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. and are unable to make any exceptions. utilita arena birmingham entrance. (i.e. Ticket sales are limited to 4 per person for the tour in order to give as many fans as possible a fair chance of purchasing. The venue reserve the right to evict those conducting unauthorised leafleting from the premises. The cinematic musical journey is about the fine line between taking advantage of your youth, seizing the day and burning out. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Includes service fee and 2 facility fee. Please note the maximum bag sized permitted is 21cm x 30cm x 19cm (the size of an A4 piece of paper). Vegan & NGCI menus are available - just ask our friendly staff! Often we will not know about this until the day of the event. Click here to see everything you need to know to feel confident and safe for when you attend your event. I didnt realize I was making an album and there was something about the tape machine that kept me honest. -, , their global headlining arena run heading to Birmingham this March, #1 album, RIAA certified platinum-selling, broke the Billboard record for most weeks atop the Hot Rock Songs Chart, Top Rock Song at the Billboard Music Awards. 14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. We encourage you to arrive to the venue as early as possible, to allow more time for enhanced security checks. The album also featured platinum smashes Hey Look Ma, I Made It, and Say Amen (Saturday Night). Please speak to one of our stewards to use the RADAR key if you do not have one with you. Close to the arena is The ICC which is also owned by the NEC Group. Check out our Getting Here page for more info. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Taxi - Journey time 5-10 minutes A taxi rank is located directly outside the main entrance to the station. [26], This article is about the indoor arena in Birmingham, England. There are three adjoining car parks with a total of 2,156 spaces. Panic! There are two tiers of seating at Utilita Arena Birmingham, the lower tier and the upper tier. For queries about purchasing tickets youre best bet is to contact our friends over at The Ticket Factory who run our official box office and ticket hotline - 0344 33 88 222. Where permitted a charge may be made for this activity. Please ask a member of staff for clarification when in the venue. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. Next Spring we will be back on home soil once again to continue the party. My teenage daughter/son is attending a concert, how can they pay for food and drink without money? Just point your mouse to theticketfactory.com/FAQs. Excessive intoxication, aggressive and antisocial behaviour will result in you being asked to leave or being removed from the venue. Read what our customers and fellow music fans say about their experience buying tickets with Gigtix. Seat block 2 gets the best rating at Utilita Arena Birmingham. Parking Any interruption caused by young children/babies that directly affects other members of the audience may result in you being asked to leave the venue immediately. We operate a radio frequency analogue hearing system which covers 100% of the Arena bowl, which means you can book any seat or stand anywhere on the floor and still receive great sound quality. Standing: Under 14 year olds are not permitted on a standing floor.14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. If you are not able to use online forms and would be unable, because of the nature of your impairment, to access online sales you do still need to register. I cant attend an event anymore, how can I get a refund? We have more merchandise than you can shake a stick at. Dont worry, weve got you covered. From New Street Station Non-Refundable. Can I take photographs? If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our Venue Protect page. Ticket prices are set by the (independent) Promoters and Organisers of the concerts and events which are staged at the venues. In these circumstances, you should contact the box office on 0800 6405001 prior to the event so you can be re-seated into one of our accessible bays or ramps. It is owned by parent company the NEC Group. Your safety and security is our top priority. [4] When it was opened, the arena was intended to be an indoor sporting venue. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. If youre coming to a show in the near future, were encouraging you guys to remain vigilant and report any suspicious activity you may to see to a member of our security staff or the police. The fulfilment fee is charged per order regardless of the number of tickets purchased. They may ask questions to ascertain the nature of your disability to ensure you are offered the best possible seating and eligibility for a carer ticket. 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. [2] The arena was renamed Utilita Arena Birmingham on 15 April 2020. [3], The arena was officially opened, as the National Indoor Arena, on 4 October 1991 by the athlete Linford Christie. The tiered seating remains in a seated configuration for those who don't wish to stand. These are issued by the promoter not the venue, so please do not contact us to request backstage passes as we will be unable to help you. [14] It was renamed the "Barclaycard Arena" in November 2014 after Barclaycard won the naming rights for five years,[15] but in May 2016 it was announced that the naming deal would end early,[16] and from September 2017 it would be named Arena Birmingham. Please note that we do not allow leafleting outside of Utilita Arena Birmingham. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. There is also a Manager on duty at each event. We would ask though that you store them/it under the seats so as not to cause an obstruction or trip hazard. If you have any questions before, during or after your visit to Utilita Arena Birmingham, check out our FAQs below. Please inform us at the time of booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival. Opened in 1991 as the National Indoor Arena, it was purpose built for live, world-class concerts, sporting events, conferences, family shows and much more. Its remarkable to me that as a band, we are still hitting new milestones, still able to introduce the sound of DD to new generations of music lovers. If you have a particular question about your ticket, why not check out our handy box office FAQs. Vaping only is permitted around the concourse. Can you explain what secondary ticket agent means? On ground floor we have2 large bars at either end of the arena and upstairs by the seating blocks we have 4 bars in total including 2 Pravha bars at each end of the concourse. Non-Refundable. From wheelchair access to our dedicated ticket hotlines Find out all you need to know right here but dont forget that if you have any queries or need assistance during your visit just find one of our friendly staff who will be happy to help. If you see empty seats in the Arena, please do not assume that you can move into them without first asking a member of staff. Professional type cameras (those with the fancy interchangeable lenses) are a definite no-no unless youre an officially accredited photographer covering the event. Professional type cameras (those with the fancy interchangeable lenses) are a definite no-no unless youre an officially accredited photographer covering the event. We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) Height adjustable, adult sized changing benchCeiling hoist system to lift people between wheelchairs and the toilet/changing benchAutomatic wash/dry, centrally located toiletHeight adjustable washbasinRADAR key operated door(Please note - for Health & Safety reasons, we do not provide support slings for the ceiling hoist system. Utilita Arena Birmingham is easily accessible from the M6, M5, M40, M1 and is clearly sign-posted on all approaches. On ground floor we have2 large bars at either end of the arena and upstairs by the seating blocks we have 4 bars in total including 2 Pravha bars at each end of the concourse. Seated: Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. The 15,800 capacity Utilita Arena is an indoor arena and sporting venue located in the centre of Birmingham. American Express Community Stadium, Brighton. To begin adding to your itinerary planner, simply click the planner button when you see something you like, You are here > Home > Things to Do > Utilita Arena Birmingham. To help speed things up, enable a contactless entry and to ensure your safety, wed really prefer if you didnt bring a bag to our venue. The building straddles the main Birmingham to Wolverhampton Intercity railway line (originally the Stour Valley Line), but does not have a station of its own. In the event of a medical emergency, please notify a steward who will radio for medical assistance. Upcoming Events. Can I get backstage or have a meet and greet? Small instamatic cameras and smartphone cameras are generally permitted by Promoters. Alternatively, you can check out the seating plan on your event page to use as a guide. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Concessions and confectionary stands will be excluded from this offer which includes Kingdom of Sweets, Prosecco Pronto and Project D. Once the first hour has passed, there will be no guarantee you can activate this discount at the till. For concerts and events at the Arena, Blue Badge Parking is situated on Level 11 which gives direct access to our Arena Birmingham entrances. Your next visit toUtilita Arena Birmingham may be a little different to how things were previously (for obvious reasons) and one of the things that are changing, is our Bag Policy. Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. If you are a disabled visitor and require a carer to attend the event with you, it may be possible to claim a discounted or complimentary carer ticket. We accept all card, Apple Pay, Android Pay and Samsung Pay, except for American Express. If you have any questions before, during or after your visit to Utilita Arena Birmingham, check out our FAQs below. [6], The arena currently hosts a variety of events including concerts, sporting events and conferences. Bag searching is just one of many components which go into our security measures but for obvious reasons, we dont go into specific security details for individual shows as this is potentially detrimental to these processes. Hungry? Your health, safety and security when visiting our Arena is our top priority. My e-ticket wont print/I have lost my e-ticket, what do I do? [9], In 2018 the arena had ticket sales of 497,443, which was the 4th highest in the United Kingdom. / Are my seats any good? Support + Feed takes action for a global shift to an equitable, plant-based food system to combat food insecurity and the climate crisis. If you require alternative seating please return to Customer Services at the Box Office whilst you are at the Arena. Were afraid not, youll need to enter the Arena together. Please note, prohibited items vary on a show-to-show basis; please refer to your ticket terms and conditions for any items that are not allowed into the venue. 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