2023 BBC. LONDON (Reuters) - EasyJet EZJ.L can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday. The union also accused the companys embattled Chief Operating Officer (COO) Peter Bellew of only communicating with staff twice in almost three months, despite widespread chaos. A: Weve seen a few cancellations on easyJet, but nothing on the scale of Gatwick. Q: If my outbound flight with easyJet gets cancelled and I have to book with a different airline and claim back from easyJet, what happens to the return portion of the easyJet flight? easyJet has today added 16 new routes to its UK network for summer 2022. Clearly easyJet want to get through to the end of half term and, from six June onwards reassess how much of the operation they can safely plan to run. On 2021-12-16 22:06, EasyJet released the June 2022 flight schedule from Liverpool to Crete - Heraklion . You can also complain directly to your airline. At the crash site of 'no hope' - BBC reporter in Greece. Twenty-five years on, EasyJets third employee looks back at how a mixture of bombastic ads and guerilla marketing helped the airline overcome its David versus Goliath struggle. The easyJet ( LSE:EZJ) share price has had a pretty rough time these past few years. A: Im not surprised youre becoming anxious. Q: We are scheduled to fly to Antalya on 13 June with SunExpress. Earlier this yearFlybmi announced it was going into administration. First, after 10 weeks (which I make 21 June) you can phone and demand escalation. All recommendations within this article are informed by expert editorial opinion. All quotes delayed a minimum of 15 minutes. I would have thought there were going to be more failures than mergers and takeovers this year, he said. Q: We are due to fly out from Belfast to Gatwick on Sunday night with Easyjet for our flight to Jamaica with TUI on Monday morning for our year and a half delayed honeymoon. Extra borrowing, including 600m via the Bank of England-backed commercial paper scheme, means easyJet will soon have access to about 3.3bn of cash, enough to survive nine months of grounded planes, a scenario it calculates would cost a hefty 3bn. has heard from passengers who complain the airline is disregarding their consumer rights, as well as not communicating effectively to those stuck abroad and don't know when they might be able to get home. The carrier has a debt mountain of around 230m. Because our luggage was already in the aircraft had to wait, [no] hotel rooms available, no flights. The BBC is not responsible for the content of external sites. The airline doesn't have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather. Q: I am due to fly to Greece on 9 June, returning 16 June, my passport issue date is 15 July 2012 and expiry date is 15 January 2023, is my passport valid for travel? EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. Only then can you assess whether this is a reasonable excuse. On Thursday, May 26, the airline had to cancel 200 flights. EasyJet can reduce its fleet, currently 337, to a minimum of 281 by 2023, which isnt a million miles from the 250 demanded by Haji-Ioannou. They can also apply for compensation in line with regulations. Heathrow Airport Easyjet Monday 4 April 2022, 6:41am Credit: PA EasyJet cancelled more than 200 flights over the weekend, with disruption expected to last into "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. In May 2020, easyJet revealed it would cut its workforce by 30 per cent, compared with Ryanairs 15 per cent and Wizz Airs planned staff reduction of 19 per cent. Id be booking a Covid test maybe on August 11. For example, if your flight was cancelled less than 7 days before departure, is between 1,500 to 3,500 kilometres in distance and lands up to 3 hours after the due time you can claim 168 back. He said Lundgren should not send money to Airbus for planes while running an aircraft parking lot. 28/02/2023. To see all content on The Sun, please use the Site Map. A Tui spokesperson apologised to customers, adding cancellations had been caused due to "various operational and supply chain issues". Sign in or register to get started. EasyJet's bigger low-cost rival Ryanair RYA.I, meanwhile, has predicted a swift rebound in traffic. A: I wouldnt dream of buying flights at those prices for next Easter! Easyjet arent going bust anytime soon, they have an absolute shedload in reserve EJ did borrowed 600 million from the Government and are trying for another They have just been realised for KLM/Virgin but are currently more expensive than summer flights this year (1700-plus per person for Easter 22 / 1200ish for August 21). According to Loganair's fair policy, it will issue a refund if it cancelled a flight, so if your flight was cancelled due to the storm look out for an email or text from the airline. If the cancellation happened less than 14 days before departure you could be owed hundreds in compensation in addition as well. For other inquiries, Contact Us. Both are very bad outcomes if you intend to stay in the flying business. This is because the second flight isn't leaving from the EU. This is not the first large-scale cancellation by EasyJet. British Airways' recruitment efforts this year have included inviting back some workers who previously left but had expressed an interest in returning. Paid to stay in Premier Inn so I could be at airport at 3:45am for 6am flight to Palma. But I fervently hope and expect youll make it. WebDon't Miss an Extra 200 off on your Summer 23 easyJet holiday! I cannot get through by phone and do not receive any replies from emails. I would be feeling confident right now. Howdy, Stranger! Shell has also set a few interim targets for example, reducing the carbon intensity of products it sells to customers by 30% by 2035, versus 20% previously. will it go ahead even? In recent weeks, many airlines have seen their schedules disrupted by staff shortages and airport chaos. A: I was so sorry to see that Britains biggest budget airline cancelled this flight at the weekend because getting people from Northern Ireland to this Greek island is always going to be very difficult if a direct flight is cancelled. We have noticed that there is an issue with your subscription billing details. Our travel correspondent can advise, Find your bookmarks in your Independent Premium section, under my profile. Mr Lundgren said EasyJet remains one of the least indebted airlines and one of the few that has an investment-grade credit rating. Is there anywhere we can find out which flights they are going to cancel so we can rebook alternative travel arrangements if necessary? Easyjet boss Johan Lundgren warned airlines will go bust without help (Image: ITV/Peston) Easyjet's boss said the lenght of coronavirus restrictions will cause Making these cancellations is not something we take lightly but whats worse is to cancel our customers plans on the day that they are ready to fly," Bellew said. Delivering a safe and reliable operation for our customers and crew is our airlines highest priority.. EasyJet crew know it is up to them to decide if they are fit or unfit to operate, the airline claimed. EasyJet shares were up 2.2% at 616 pence at 1207 GMT, having lost more than 50% year to date. how do i ease my anxiety about all of this? ", @Lordofthevansaid: "Well its what happens when you get rid of loads of staff and dont pay proper wages.". Through various funding initiatives, easyJet expects to generate total additional liquidity of about 1.85 billion to 1.95 billion pounds, leading to a notional cash balance of about 3.3 billion pounds. As airlines worldwide battle for survival after lockdowns and travel bans brought the sector to a virtual standstill, EasyJet announced a new fleet plan to manage its emergence from the enforced hibernation. It is your fathers choice, not the airlines. Wholesale flight cancellations, passport expiry worries and US Covid restrictions: as June gets under way, travellers have plenty of concerns. A: Lucky you great city. A: Just! Now installed as chairman, Stroll has to keep the company on the road, which wont be easy. If we cant get to Gatwick for our TUI flight do we have any options? The UK's aviation watchdog the Civil Aviation Authority (CAA) wrote to airports in April expressing concern over the impact of staff shortages. Updated: 16:50, 30 May 2022 EASYJET and Tui customers are the latest to suffer from last-minute cancelled flights during the start of the school holidays. As the rules stand at the moment we require a covid test 1 day before departure. What rights do disabled passengers have when it comes to air travel? A: Your flight should be absolutely fine. Why is Wizz Air suspending flights to this Eastern European country? The reason? More info. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Among the steps it is taking, easyJet is in talks over the sale and leaseback of some planes to leasing companies, with expected proceeds of up to 550 million pounds ($687 million). Is the passport valid? All rights reserved. The returning airline (in my examples, British Airways or Jet2) will not care that easyJet or Ryanair were unable to take you out. The union also asked for a more informative, accurate and friendly announcement style for service updates, in the hope that such a style would prevent customers from becoming angryat crew. Good airline, I understand. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. 894646. The airline, however, has faced calls from its founder and biggest shareholder, Stelios Haji-Ioannou, to terminate its 4.5 billion pound order with Airbus, Founder of easyJet calls for CEO and chairman to go, EasyJet CEO sees flying restarting with empty middle seats. Flying is implausibly safe, driving through France is sadly a risk field experience. (Note that if you had booked with separate airlines that would not be the case.) Multiple unions had urged easyJet to get a grip on its cancellations, warning that airline staff feel the heat of customers anger at last minute cancellations. WebMed holidays under 1 per hour as travel firms wait for tests to go. Of course easyJet will give you a full refund for the entire round trip. Please send anything you can to s@hols.tv suggesting otherwise and I will investigate. EasyJet's bigger low-cost rival Ryanair. Q: Are easyJet making any comment on how they think the summer routes will pan out. WebAnswer 31 of 216: Has anyone had a refund yet from easy jet I have had a email to say they have cancelled the flight but only have offered a change of flight cannot call them as they are isolating anyone else got the same problem Whats your opinion on end to maddening pre-departure tests for fully vaccinated travellers by then? ", If proactive steps were taken sooner, then the constant negative media coverage would cease to have effect., Some staff are, reportedly, unwillingly working into discretion or days off, Unite claims, because "theyre aware that theres a high chance that the flight will be cancelled if they dont due to below-par standby coverage. UK. EasyJet said last week that it planned to take out the back row of seats on some aircraft, so they could fly with three cabin crew instead of four. If the easyJet strikes go ahead, there will be a series of three day walkouts from the start of July. Please, The subscription details associated with this account need to be updated. Q: Is the situation likely to be any better in six weeks time for the start of the summer holidays? A very tricky position to be in. Registered office at Floor 14, 10 York Road, London, SE1 7ND. Have a lovely holiday. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. Without details, its hard to judge the credibility of the plans. EasyJet cancels 200 flights ahead of half-term leaving passengers stranded, Face masks on planes and airports no longer needed, Nicola Caine, from Cheshire, and her family were forced to lay on the floors ofGatwickAirport, Thomas Cook launches 6 drink policy for all-inclusive holidays, Mother scolded on bus in Palma for her crying baby - get a 'taxi', Camping tip: Packing error makes a 'mess really quickly', Suitcase packing: The 'folding' method to 'carry more' in your bag, 'Common sense' hand luggage 'hack' to speed through security, Flight attendant shares how to pack light - travel tips, Ryanair boss Michael OLeary shares urgent holiday warning, Britons forced to pay for new visa to enter EU from next year, The food English expats miss the most - full list, Spain named best value holiday destination - full list. Then came a rare sight at any airline: the chief executive, Johan Lundgren, ripping out six seats each from 68 planes, cutting capacity to 150 passengers per flight. Had to spend in total 1500 in new flights, hotels and taxis.". Life for budget airlines in the first months after lockdown could be anything from boom time to profitless frustration. Ive looked but Im not sure. The UKs second-largest union has slammed easyJet flight cancellations in a scathing email obtained by Euronews. Thats a low bar, but it had to be cleared. A: I very much hope things will improve by July. Passport office have had three of our passports for over seven weeks. To inquire about a licence to reproduce material, visit our Syndication site. It comes after hundreds of flights were delayed or cancelled due to storm Eunice in February. Will I still be ok to travel? If you want to avoid airport hazards, then travel through France by train. Should I book a single or return flight with the different airline? Also we can cancel hotel for free but only until 2nd June, so if flight cancelled after, wed lose the hotel money. The amount you are due will depend on the length of time between cancellation, the date you were due to fly, and the distance you were due to travel. Secondly, if the rule remains, would you recommend booking a covid test now for 12 August, and if so are there any companies you would propose as being robust in their approach and flexibility should changes occur to the testing rules. "Queued through bag drop for an hour to find out flight was cancelled. A: Thanks for the chance to make this clear: pretty much without exception, and certainly for France and other key European locations, your booster comes with no expiry attached. "Unreliable, not exactly cheap any more & having to contend with a very obstructive process for dealing with refunds. In your position, I think, given the nature of your trip and the potential downside, booking additional flights for earlier on Sunday (either from Belfast or Dublin) could be rational. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. @Distrusitatweeted: "EasyJet NEVER AGAIN. Issued less than 10 years ago on date of outward travel. [sic].". Expiry date 6 November 2022. Both EasyJet and British Airways have cancelled hundreds of flights amid workforce shortages, which have been compounded by Covid absences. There are still many positives with easyJet shares, however. If the original homeward flight takes off, easyJet will not be inclined to refund you. Were travelling at the end of July on a package deal with easyJet flights. While EasyJet passengers are set to face further inconvenience this half-term, the airline has assured holidaymakers that the flight cancellations are not due to a software failure. Editor, Marcus Herbert. Q: Please help. If you opt for a full refund instead then the airline has to give you the money back for the part of the journey that wasn't made and any parts already made that are then useless. It looks like you're new here. "Passengers need an aviation regulator with proper enforcement powers to uphold their rights, and the Civil Aviation Authority must be given the ability to issue direct fines on airlines who disregardconsumer law.". A: Id be looking a week before departure. EasyJet would lose discounts on planes already delivered and sacrifice warranties and guarantees on the current fleet. I knew theyd be expensive but seems crazy! Airlines expect smooth half-term getaways from England after summer disruption. How much capital will be pulled from oil and gas exploration and production? Even more services to some of Europes favourite beach and city destinations in Spain and the Balearics, the Greek Islands and Italy as well as Turkey, Bulgaria and Morocco, are among the collection of new routes which are on sale from today. When asked, by Travel Weekly, if he has any idea which other airlines are vulnerable, Mr Lundgren replied: Yes, but Im not going to tell you.. The first question: Is easyJet bust?. Any advice? can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday. EasyJet is relaunching its packaging holidays brand with a multi-million pound campaign that promises to disrupt the industry. The online comparison site is splitting its marketing function in two, with Tom Wallis to take on leadership of both customer and performance marketing. If you booked through another company that isn't protected and paid with a credit card you may be able to claim through your provider under the section 75 of the Consumer Credit Act. EasyJet cancels 200 flights ahead of half-term leaving passengers stranded MANY UK FLYERS with half term holiday plans will be disappointed this coming week, as We feel there is a lack of leadership from within the business. EasyJet can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British From its eye-popping bright orange hue to bombastic ads targeting British Airways, EasyJet entered the travel market not with a whimper, but with a very big bang. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, EasyJet and BA cancel more than 100 flights - live updates, Spain reverses plan to open up to unvaccinated British visitors, Ask Me Anything: Simon Calder to answer your travel questions live. I think that is actually what the customers would like to see.. A: Certainly not. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, How are your summer holidays looking? Only going until 6th, so if flight is cancelled or even delayed by much it will ruin it. Punters might revolt if safer spacing implied higher fares. Overall, the company has presented a very credible response to the crisis, said Goodbody analyst Mark Simpson. Q: BA rejected my EU compensation claim saying Your claims been refused because BA0761 [Oslo to Heathrow] on 27 February was cancelled because Operational Reasons. The founders campaign is a distraction. It must also provide you with meals and phone calls and hotel accommodation and transfers if the rerouting involves an overnight stay. He wrote in an open You can complain on Easyjet's website, and TUI's website also has a page. And how much will be redirected towards greener fuels such as hydrogen and biomass? The UK Civil Aviation Authority has more information on its website and is urging consumers to read up on their rights. The UK-based company said it will start to shrink its fleet and the number of planes it operates will not reach pre-crisis levels until 2022, signalling that it does not expect a quick recovery for the industry. A: The airlines attitude is simply unacceptable. Should add the hotel cost is way more than the flights, so were wondering if we should just cut our loses & lose flight money rather than run the risk of losing cost of hotel? Registered in England No. With a new challenge to grow a specialist business area, the communications giant turned to account-based marketing to power growth through global system integrators. So, get to the airport good and early, watch to see if the original flight leaves Gatwick, and be prepared to buy at very high fares an alternative departure if it doesnt. Shells statement is an all company affair, so does not exclude problematic interests such as BPs stake in Rosneft. An overnight stay is your fathers will easyjet go bust 2022, not the airlines I hope! Low-Cost rival Ryanair RYA.I, meanwhile, has predicted a swift rebound in traffic an Extra 200 off your... 2.2 % at 616 pence at 1207 GMT, having lost more than 50 % year to.. 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In total 1500 in new flights, hotels and taxis. `` easyJet and british Airways cancelled. Have included inviting back some workers who previously left but had expressed an in... Full refund for the content of external sites cancel so we can find out was!: Weve seen a few cancellations on easyJet 's website, and TUI 's website also has debt!