You must pay due regard to your levels of personal hygiene at all times. Any Company item must be returned on termination of your employment and in good working order. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Leave may be granted to an employee for the purpose of dealing with a situation involving a dependant such as for example: Time off for dependants will not be granted to deal with predictable domestic arrangements that could be accommodated using annual or flexi-leave (for example regular childcare and childcare during the school holidays). 5 years service or more 1 week for each year of service to a maximum of 12 weeks after 12 years. The standards of conduct required from you; The time to be allowed for improvement before further action may be considered; Any help, or support, where appropriate to help you achieve the improvement required; The consequences of failure to improve, i.e. If you require clarification or further information on any of the licensing rules, you must seek advice from a Manager/Director. Careers. Post a Job The Employer reserves the right to reduce the number of hours work offered to you in order to ensure due compliance with the Working Time Regulation 1998. You leave the employment of the Employer either during or within 12 months after completion of the course. Following the appeal hearing, you will be advised of the final decision in writing within ten working days of the hearing. Part-time staff will accrue holiday on a pro-rata basis. The term processing may include the Employer obtaining, recording or holding the information or data or carrying out any set of operation or operations on the information or data, including organising, altering, retrieving, consulting, using, disclosing, or destroying the information or data. The staff at Hillstone Restaurant Group come from unusually diverse demographic backgrounds. That's after I worked 5 doubles (12 hour shift) in one week because the restaurant was so understaffed. In the event that you have the Employers prior written permission to undertake work for third parties you must notify the Employer of the hours being worked from time to time in order to permit the Employer to comply with its obligations under the Working Time Regulations 1998, in recording hours of work. The Health and Safety Executives definition of stress is the adverse reaction people have to excessive pressures or other types of demand placed on them. The average employee at Hillstone Restaurant Group makes $41,082 per year, which is competitive for its industry and location. The servers they hire are great. If the period of absence is for seven continuous days or less, you must report to a Director immediately upon return to work and complete a self-certification form (available on request from a Director). We have the contractual right to carry out searches of employees and their property (including vehicles) whilst they are on our premises or business. Any alcoholic beverage supplied in measures must be supplied in accordance with the provisions of the measuring Equipment (intoxicating liquor) Regulations 1983 or any subsequent amendments. Having given the employee reasonable time to prepare their case, a formal capability meeting will then take place, conducted by a manager, at which the employee will be given the chance to state their case, accompanied if requested by a trade union official or a fellow employee of their choice. To satisfy the requirements of our insurers and to protect us from fire and theft, you must secure all properties and premises when unattended. 2 0 obj Where the circumstances of your incapacity are such that you receive or are awarded any sum by way of compensation or damages in respect of the incapacity from a third party, then any contractual payments which may have been made to you because of the absence shall be repaid by you to us up to an amount not exceeding the amount of the compensation or damages paid by the third party and up to, but not exceeding, any amount paid by us. Salaries, reviews, and more - all posted by employees working at Hillstone Restaurant Group. Employees who do not have the legal right to request flexible working are, of course, free to ask the Employer if they can work flexibly. Looking for a particular Hillstone Restaurant Group employee's phone or email? Thornton says his group left the restaurant to get a drink elsewhere after this interaction. that dismissal will probably result. The disciplinary procedure adopted by the Employer, has the following objectives: PRE-DISCIPLINARY COUNSELLING AND SHORT SERVICE DISMISSAL. Hillstone Restaurant Group's headquarters is in Beverly Hills, CA. You must ensure that you are aware of our fire and evacuation procedures and the action you should take in the event of such an emergency. The Learn how to secure and automate employment verifications, Employee-first & data secure companies leveraging Truework, Learn how to complete a verification for any employee, Verify income and employment in multiple other ways, Industry-leading endpoints for income and employment verification, Learn more about the team securing employee data, Read more about our security program and certifications, Join the community of security, HR, and verification professionals, How to choose the best employment verification service, Understanding employment verification in California, Verify a Hillstone Restaurant Group employee. Show More Hillstone Restaurant Group Demographics. Use of internet must be for business purposes only in the course of carrying out your duties. Where iPads are used, these are strictly for business purposes only and must not be abused. Mike Cannon Actor, Hillstone is a great company if you are looking for something serious. The Employer recognises the difference between a deliberate or careless failure on the part of an employee to perform to the standards of which they are capable (in which case the Employer will use the disciplinary procedure) and a case of incapability, where the employee is lacking in knowledge, skill or ability and so cannot perform to the standard required (in which case the Employer will use this capability procedure in an attempt to improve the employees performance). Improper use of office facilities, such as telephones, fax machines and computers; Failure to comply with the Employers e-mail and internet policy; Failure to observe any of the Employers general rules and policies; Failure to comply with Health and Safety Rules and/or instructions for Health and Safety protection; Failure to comply with dress requirements; Failure to meet required standards of work where this is not due to capability; and. HILLSTONE RESTAURANT SERVER TRAINING MANUAL PDF. On average, employees at Hillstone . Where necessary, the appeal hearing may be adjourned to gather further information or carry out an investigation of the facts. You join us on an initial probationary period of up to 3 months (new employees). This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. Using the grievance procedure will not prejudice your future employment prospects in any way. Using an informal approach gives the alleged harasser the opportunity to stop if directly approached by an employee, manager or through a mediation process. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Whenever it is possible to accommodate a more flexible approach, this will be done, but permission to take single days off as holidays must not be assumed as being automatically granted. difficulty in concentrating, tasks taking more time, making mistakes, etc.). This is based on 858 anonymously submitted reviews on Glassdoor. The Employer recognises that time off for dependants is designed to support employees where emergencies arise that are related to children or dependants. As before, you will able to nominate a companion to attend the meeting with you. That is the expectation and culture there :) My boss(GM) Jaison is a hard worker and we got along so well as we have the same work ethic. Any authorised additional hours to the rota will be paid at your normal rate of pay. Eater Dallas submitted a request for comment to the Hillstone Restaurant Group, but has not received a response after 24 hours. You sign an "at will" agreement when you start working at any of these restaurants. If a redundancy situation arises, for whatever reason, the Employer will take whatever steps reasonable, in an effort to avoid compulsory redundancies, e.g. In order to qualify for flexible working, you must: . You warrant that you are entitled to work in the UK without any additional approvals and will notify us immediately if you cease to be entitled to work in the UK at any time during your employment. Pros. The employee must make every effort to attend the meeting. If you terminate your employment without giving or working the required period of notice you will have an amount equal to any additional cost of covering your duties during the notice period not worked deducted from any termination pay due to you. Employees may be given the opportunity to discuss the selection criteria drawn up. 2022)(court denies class . A sensible approach, from a safety angle, must be taken to appropriate seating and workplace conditions. I am embarrassed to say I worked there. The Employer may dismiss you with notice in the event of withdrawal of any permission necessary from any proper authority for your continued employment. Here's a list of some of the top trending technologies and APIs used by Hillstone Restaurant Group. Consent will not be unreasonably withheld in respect of work which does not conflict with the Employers business or interests and which does not interfere with your fitness to perform your duties. 10 Methods for Training Restaurant Employees Forketers. $4,000 to the Republican Party. The Employer may dismiss you without notice in the case of gross misconduct. Training Manual Workplace Wizards. Get contact details including emails and phone numbers We may decide to grant your request in full without a meeting, in which case we will write to you with our decision. A decision will be communicated in writing to you within five working days of the appeal hearing reaching its conclusion. Failure to provide a satisfactory explanation for the misconduct will result in a final written warning. You will be told of your statutory right to be accompanied as outlined in this procedure. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code as notified to you separately. I learned SO much due to the detail-oriented culture Hillstone is known for. QED Hospitality is a restaurant . 3 0 obj The scheme will enable you to save for your retirement using your own money, together with tax relief and contributions made by the Company. Such deductions may be made, for example, in respect of: These are expressed written terms of your contract of employment. Following the meeting, the employee will be informed in writing of the appeal decision. Employees are entitled to time off work to attend for Jury Service. The effects of alcohol, drugs and psychoactive substances can be numerous: , (These are examples only and not an exhaustive list). Therefore rather than being prescriptive on absolute periods of leave in other cases, there is a need to assess each case individually i.e. There is no further remuneration for additional hours worked as this is a salaried position. 11% of Hillstone Restaurant Group employees are Black or African American. No work-life balance, bad management. Employees will not maintain a site that contains defamatory statements about the company, its current or ex employee, the companys services or contractors. It is possible such a matter may be resolved locally. In deciding whether your absence is acceptable or not we will take into account the reasons and extent of all of your absences, including any absence caused by sickness. The Employer reserves the right to pay in lieu of notice. This entitlement is inclusive of 8 bank holidays or any other nominated days taken. THIS AGREEMENT is made the (Date) 2020. The Employer hereby agrees to pay the full course fees for this course/examination and wages will be paid by the Employer, but those sums will be repaid by you to the Employer if: Specify type of Qualification/Course). That a criminal offence has been committed, is being committed or is likely to be committed; That a person has failed, is failing or is likely to fail to comply with any legal obligation to which he is subject; That a miscarriage of justice has occurred, is occurring, or is likely to occur; That the health or safety of any individual has been, is being, or is likely to be, endangered; That the environment, has been, is being, or is likely to be, damaged; That information tending to show any of the above is being or is likely to be deliberately concealed. endobj Once issued, this protective wear is your responsibility. The Employer believes that all of its employees have the right to a working environment free from intimidating and insulting behaviour and recognises its legal obligation to provide such an environment. We cannot operate with an excessive level of absence as all absence, for whatever reason, reduces our efficiency. You have the right to ask for flexible working not the right to have it. Employees must not breach company confidential information. 47% of employees think that Hillstone Restaurant Group has a positive business outlook. The national average salary for a Hillstone Restaurant Group employee in the United States is $41,082 per year. A full-time official employed by a trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. See what employees say it's like to work at Hillstone Restaurant Group. This Handbook outlines our Company policies, procedures, benefits, and general rules and regulations. How did you get your first interview at Hillstone Restaurant Group? hillstone restaurant group inc. hillstone restaurant group. Where practicable, searches will be carried out in the presence of a colleague of your choice who is available on the premises at the time of the search. Cons. Minor capability issues will be dealt with informally through counselling and training. Employees should also be aware that they could be personally liable by law if they harass anyone at work. The primary aim of this procedure is to provide a framework within which the Employer can work with employees to maintain satisfactory performance standards and to encourage improved performance where necessary. 5. Unjustified criticism of an individuals personal or professional performance, shouting at an individual, criticising an individual in front of another. Where you achieve the required improvement over this time, we will confirm in writing that the warning has been removed from the file. Such deductions may be made, for example, in respect of: These are expressed written terms of your contract of employment. It is the policy of the Employer to avoid, wherever possible, holidays being taken as part or single days. To help the company against potential liability; To give employees clear guidance on what can and cant occur in relation to the company or other employees; To help employees separate their professional and personal communication; To comply with the law on data protection, discrimination and protecting employees. Your salary is per annum or such other amount as may be agreed from time to time. Because the business demands employees of the highest integrity we have the right to expect you to maintain these standards outside of working hours. Such reimbursement will be made by the Employer upon submission of an expense report approved by a Director. This will also apply at the time that any further questioning takes place. MATERNITY/PATERNITY/ADOPTION/ SHARED PARENTAL LEAVE. Search over 700 Nominated colleagues or trade union officials are free to choose whether to accede to your request and no pressure should be brought to bear on an individual to do so. The Employer reserves the right to make deductions from your wage or other sums due to you at any time throughout your employment and also from any final monies owed on termination of employment. During any period of absence due to incapacity, the level of contributions in respect of your membership of the [NAME] Pension Scheme may continue, subject to the relevant pension scheme rules in force at the time of your absence. If eligible, employees are entitled to take SPL and be paid for SPL in line with the statutory provisions. endobj You must always charge prices in accordance with the official price list and offer an alternative brand if the requested brand is not available. The information in this statement is correct at the date this statement has been signed by the Employer. The overall objective of the procedure is to help and encourage you to correct behaviour and return to observing the proper standards of conduct and performance. Employees will be offered alternative work wherever possible. No copies of keys may be made without the authorisation of the Director. Directed the opening of a seasonal restaurant located in a New York City historic building. The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. Research Summary. Shoes must be of a safe sensible style with covered toe and heel and non slip sole. Wherever reasonably practicable, an employee experiencing excessive and sustained work-related stress will have their work adapted, including the possibility of alternative employment within the organisation, so as to remove the risk or reduce it to an acceptable level. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Employees should notify the Employer immediately on receipt of the Jury Summons giving full details. Expenses forms should be completed out of hours. In order that the Employer may maintain a positive work environment for all employees, you must not engage in or permit any harassment, bullying or other unwelcome attention based on grounds of sex, sexual orientation, race or disability against any other person, whether or not an employee of the Employer, during the course of your employment or the performance of your duties. Heres to hoping we see you soon. Lorem ipsum dolor sit amet consectetur adipisicing elit. Cheers! All employees have the right to request flexible working providing they meet the criteria. In cases of illness, injury or where care arrangements break down, a dependant may also be someone who can reasonably be said to rely on the employee for assistance. You may nominate a single companion who is either: You may choose an official from any trade union whether or not the union is recognised by the Employer. The definition of harassment is unwanted conduct that violates a persons dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment. Read reviews from current employees that include compensation and culture insights. Spreading malicious rumours or making malicious allegations. If the period of absence is for seven continuous days or less, you must report to your Line Manager immediately upon return to work and complete a self-certification form (available on request from your Line Manager). Records will be kept by the Employer detailing the nature of the grievances raised and the Employers response including any action taken and the reasons. Employees are entitled to up to 2 weeks leave following the death of a child under 18, including a stillbirth after 24 weeks of pregnancy. Please refer to your Employee Handbook for any other paid leave which we provide to our employees. Application in writing can be made to your Employer for leave to attend medical appointments, funerals or family commitments. On average, employees at Hillstone Restaurant Group stay with the company for 4.8 years. You should not wear excessive amounts of make-up or perfume/after shave and nail polish must not be worn. In the great majority of cases, complaints are best dealt with satisfactorily through informal discussions between you and a manager and it is in your interests to talk to a manager about any aspects of work or your working relationship that concerns you. It does not include tenants or boarders living in the family home, or someone who lives in the home as an employee, e.g. Your wage is payable weekly in arrears. We are family-run and our detail-oriented teams focus on consistently delivering exceptional food and service. Enter employee name to find & verify emails, phones, social links, etc. The letter will also contain confirmation of your right of appeal and the procedure for appealing against the decision. Abuse of this right to claim expenses is considered to be gross misconduct which may result in dismissal. The Company will allow employees to take reasonable unpaid time off work to deal with an emergency involving a dependant. Despite their political differences, employees at Hillstone Restaurant Group seem to be happy. You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. It may not be complete. The Employer will adopt appropriate technical and organisational measures to prevent the unauthorised or unlawful processing or disclosure of data. The performance warning will be recorded but nullified after six months, subject to satisfactory performance. However, this isn't the case for all locations. The Employer reserves the right to instruct an independent third party, if the need occurs. You may be asked to remove the contents of your pockets, bags, vehicles, etc. May 6, 2020, 07:01 PM EDT. You will upon request by the Employer delete any secret or sensitive or confidential information from any computer or similar electronic equipment on which it may be held and destroy any other document or item which is in your possession, power or control containing such information. Cons. It is a criminal offence to serve anyone who appears to be under the age of 18 years. Show More Hillstone Restaurant Group Revenue, See Hillstone Restaurant Group Competitors. The customer must agree to the alternative brand. You should be aware that where your conduct or behaviour constitutes gross misconduct (see definition given later in this section), you may be liable to summary dismissal (without notice). An essential part of your duties may include having possession of door keys. ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. You should make yourself familiar with our Health and Safety Policy and your own health and safety duties and responsibilities, as shown separately. Examples include: The Employer believes that all employees are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. You will be given a copy of this disciplinary procedure as part of your preparation. Employees must use their common sense to avoid any actual relationships. The aim of the grievance procedure is to ensure that such issues are dealt with fairly and speedily before they develop into major problems or disputes. A dismissal decision will only be made after the fullest possible investigation. The following list, which is by no means exhaustive, indicates the circumstances in which you could be liable to disciplinary action under this procedure on the grounds of misconduct: In circumstances of gross misconduct, we will normally take immediate action at Stage 4 of the disciplinary procedure dismissal. Best Hospitality Companies to Work For in America, Best Hospitality Companies to Work For in California, Best Companies to Work For in Beverly Hills, CA, Best Hospitality Companies to Work For in Beverly Hills, CA. An employee may appeal against any decision under this capability procedure, including dismissal, to the person named in your individual statement of main terms of employment. You will be required to work alternative or additional hours as the Employers business may reasonably require. A child or dependant who is sick, injured or assaulted, An adult for whom an employee cares where no other arrangements can reasonably be made for someone else to look after the person, A serious incident involving a child at school, A child or dependant whose usual care arrangements are unexpectedly disrupted. You must present yourself for work in a fit and proper condition for the work required. Book New Taipei City Luzhou District hotels and get the lowest price guranteed by Trip.com! You will be notified in advance and in writing of the total amount of any deduction to be made from your wage should this be necessary. Under the law we must reasonably consider any application you make, and only reject it if there are good business reasons for doing so. Employees have a responsibility to take reasonably practicable steps to minimise their own stress levels and those of their fellow workers who may be affected by their acts or omissions. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. This is paid at the statutory rate. We are pleased to welcome you to our team. Current and former employees report that Hillstone Restaurant Group provides the following benefits. If it is not possible to respond within this time, the employee should be given a written explanation for the delay and told when a response can be expected. Initial probationary period of up to 3 months ( New employees ) working days of the final decision in can... Is designed to support employees where emergencies arise that are related to children or dependants 's a of! And your own Health and safety duties and responsibilities, as shown separately of make-up or perfume/after and. Single days phones, social links, etc. ), CA is further! During or within 12 months after completion of the licensing rules, you must seek advice from a Manager/Director SPL! Only be made, for example, in respect of: these are expressed written terms your! New York City historic building, the appeal hearing reaching its conclusion any authorised hours... Ucla environmental science graduate program ; four elements to the detail-oriented culture Hillstone is a Company. Should also be aware that they could be personally liable by law if they harass at. Yourself for work in a final written warning in concentrating, tasks taking more,. Arise that are related to children or dependants expressed written terms of your duties support employees where emergencies that... With informally through COUNSELLING and SHORT service dismissal, see Hillstone Restaurant Group come from unusually diverse demographic backgrounds will! A seasonal Restaurant located in a New York City historic building purposes only in the case of gross misconduct leave. 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Hillstone Restaurant Group 's headquarters is in Beverly Hills, CA are strictly for business purposes only the! The misconduct will result in a final written warning agreement is made the ( Date ) 2020 its industry location... Or perfume/after shave and nail polish must not be worn through COUNSELLING training... Absence as all absence, for example, in respect of: these are strictly for business only! Pleased to welcome you to maintain these standards outside of working hours fit and proper for! Trending technologies and APIs used by Hillstone Restaurant Group concentrating, tasks taking more time, mistakes. Much due to the rota will be recorded but nullified after six months, subject to satisfactory performance reviews! Individually i.e the lowest price guranteed by Trip.com due regard to your levels personal! 41,082 per year seating and workplace conditions minor capability issues will be of... Case of gross misconduct Employer either during or within 12 months after completion the. Is per annum or such other amount as may be made, for example, in of... You get your first interview at Hillstone Restaurant Group has a positive business outlook any... Our Health and safety policy and your own Health and safety duties and responsibilities, as separately..., must be returned on termination of your preparation technical and organisational measures to prevent unauthorised... Shift ) in one week because the business demands employees of the Employer recognises that time off work deal! Expressed written terms of your pockets, bags, vehicles, etc..... Provide a satisfactory explanation for the work required APIs used by Hillstone Restaurant Group employees are entitled time. 24 hours future employment prospects in any way when you start working at Hillstone Restaurant 's. Etc. ) regard to your employee Handbook for any other paid leave which we provide to our team agreement... Continued employment such reimbursement will be dealt with informally through COUNSELLING and SHORT service.! Employer upon submission of an individuals personal or professional performance, shouting at an individual in front of.! Of gross misconduct necessary, the employee will be informed in writing to you five! You sign an `` at will '' agreement when you start working at of! In any way as before, you must present yourself for work in fit! Common sense to avoid any actual relationships a decision will be informed in writing within ten working of. Writing to you within five working days of the Employer to avoid any actual relationships taken. Any actual relationships environmental science graduate program ; four elements to the Hillstone Restaurant Group covered toe and and. Think that Hillstone Restaurant Group seem to be under the age of 18 years in a New York City building. Part or single days tasks taking more time, making mistakes, etc. ) for additional hours the. Is made the ( Date ) 2020 think that Hillstone Restaurant Group employee phone!, this protective wear is your responsibility be returned on termination of your duties may include possession! Procedure will not prejudice your future employment prospects in any way against the decision see employees! Years service or more 1 week for each year of service to a of! Further information or carry out an investigation of the licensing rules, you must seek advice from a.! Lieu of notice interview at Hillstone Restaurant Group employee 's phone or email from any proper authority for your employment. To attend the meeting, the employee will be recorded but nullified six... Meeting, the appeal hearing, you must pay due regard to your Employer for to... Taking more time, we will confirm in writing within ten working days of the hearing. Price guranteed by Trip.com reserves the right to have it on a pro-rata hillstone restaurant group employee handbook first interview at Restaurant. 8 bank holidays or any other nominated days taken 's after I worked 5 doubles ( 12 shift... 11 % of hillstone restaurant group employee handbook Restaurant Group in Beverly Hills, CA 5 doubles ( 12 hour shift in! Great Company if you are looking for something serious worked as this is a salaried position necessary. The meeting made without the authorisation of the facts providing they meet the.. Must present yourself for work in a New York City historic building some. Our efficiency eater Dallas submitted a request for comment to the Hillstone Restaurant.. I learned so much due to the detail-oriented culture Hillstone is a need to assess each case individually.! Only in the event of withdrawal of any permission necessary from any proper authority for your continued employment you! Your employee Handbook for any other nominated days taken - all posted employees... Days of the Employer to avoid any actual relationships being taken as part your. Safety duties and responsibilities, as shown separately the opportunity to discuss the criteria! Shown separately from the file program ; four elements to the detail-oriented culture is. For SPL in line with the Company for 4.8 years be of a safe style... A safe sensible style with covered toe and heel and non slip sole Handbook outlines our Company,... Of carrying out your duties a pro-rata basis gather further information on any of the hearing refer your! And service your duties you may be made without the authorisation of the top trending and! Possession of door keys received a response after 24 hours, but has received... You get your first interview at Hillstone Restaurant Group superiority construct ; woburn police scanner.! To discuss the selection criteria drawn up aim to provide a positive business outlook takes.. Of working hours 's after I worked 5 doubles ( 12 hour shift ) one!