I was selling an old ipod. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers, Maximize your eBay sales over Februarys biggest holidays. Whenever I had a situation like this, and I used the cancel option, it was a one step procedure that refunded the buyer and cancelled without any response needed by the buyer. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. This is what's known as a "phishing scam.". Step by Step. I have the same issue !! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've sold some items on Facebook and have been paid into my PayPal account. Thanks. Are you sure the refund was processed? Read more helpful info about protecting your info from phishing and fakes. (all You Need To Know), Paypal Pay In 4 Not Showing Up (what It Means + How To Do It), Does Usps Leave Packages In The Rain? What Exactly Is a PayPal Confirm Receipt? Scammers use automated systems to make voice calls. But, you can only use Confirm Receipt option if the button is visible there. Thanks so much in advance! Have him check his messages on eBay. Once a buyer sends a 'item not received' request, sellers have 3 days to respond and resolve the issue with the buyer. Scammers can easily fake a Caller ID, so don't rely on it as confirmation a call is legitimate. The payment will be listed in red with a minus sign on the sender's account to show that the money was sent. To protect yourself, the most important thing you can do is to be skeptical of any new invoices coming into your account. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. If you cannot find the Confirm Receipt Button, it means the merchant hasnt yet changed the status of your order. (waterproof Packaging, Outside + More), Verizon Router Not Working (list Of Potential Fixes + Faqs). Did this work for you? 1999-2023 PayPal, Inc. All rights reserved. The invoices are usually for small amounts around $35 or less, but some are climbing as high as $100 or more. Simple as that. Thats why youre seeing names like GoDaddy and WHO in the invoices. - Caitlyn Johnson. The seller is not able to change the order and buy more or sell something else until there are no issues with the order. You can file a dispute right now if your transaction meets the protection requirements and you see "Report a problem" with option to file an Item Not Received dispute in the transaction details. Siobhan 1 Kudo Typos, misspellings, and incorrect grammar are common in phishing messages. Sending money via payment apps is usually a one-way street with little-to-no recourse, after all. Find and click the original payment for the item. My Buyer purchased a digital product from me. We aim to help customers find the answers the need when it comes to retail. These days, theres no shortage of ways to send money online. Find and click the original payment for the item. Buyers have up to 30 days after the estimated delivery date of an item to report it missing (eBay.com). If you make the mistake of clicking pay, the money is immediately extracted from your account as if youd sent someone a payment. Here's what I'm seeing that's bugging me. If the web address is scrambled or looks suspect, don't click on anything and leave. By browsing this website, you consent to the use of cookies. Attachments can contain malware, so never open them unless youre 100% sure theyre legitimate. But the buyer doesn't know how to do this and I don't know either. Tap or click here to see our comparison of the most popular money apps you can download. But there's more to the scams than just a fake Paypal website. New to the community? Whether youre paying for goods and services or simply sending cash to family, you can easily transfer money securely with the help of an app like PayPal, Venmo or CashApp. However at this time such a call may be frutile, though you can keep trying. Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available. Phishing messages often begin with impersonal greetings. how long did yiu wait before your fund released? Reddit and its partners use cookies and similar technologies to provide you with a better experience. He made the payment in 5 transactions so on the first 2, he is saying he wasn't satisfied with the product and on the other 3, he is saying he didn't receive it. Thank you for submitting to r/PayPal, please make sure you have read the FAQ. Select the payment method you used: Credit or debit Card If you paid with a credit or debit card, the refund may need more time to appear on your statement. 6,887,516. You might even be on my show! Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Some people (the seller) just don't know how PayPal works. Yes, your roommte needs to to follow the steps below. Talk Radio News is a team dedicated to consumers. Please note, you may no longer be able to raise a dispute against this order and the funds will be settled with the seller.". The Confirm Receipt option of PayPal allows a buyer to confirm that they have received and are satisfied with the goods or services they ordered. It will also allow the Confirm Receipt Button to show on the buyers account. Just because it says PayPal doesnt necessarily mean the call is from us. I've had two of these in the last two months, and the buyer never did whatever it was that would settle the cancellation, so I had to wait until it cancelled automatically. Find and click the original payment for the item. Now I'm not sure at all since I just clicked the Confirm receipt button, and the page I get sent to says "By confirming this order, you acknowledge you have received the item(s) and are satisfied with the condition. What if the item sold was given to the customer immediately and does not require shipping? After this, eBay will step in. You can also send an email to the seller about the order status. 1. I cancelled the order and refunded his money. The buyer has to log on to their PayPal account and locate thetransaction details to see if there is a confirm button. After that, locate the payment for the goods or services. So I cancel, and let them know the ball is in their court and they have to accept the cancellation somehow. Furthermore, this function protects merchants by holding the payment from the order. Once you place an order you can view the status of your order. pic.twitter.com/3Dwb6LKeLS. When I did this the paid dollar sign showed a symbol by it that represented the refund was processed. How do I confirm my credit or debit card with PayPal? Whenever I'll try to add tracking info using that, it always direct me to, "We are experiencing technical difficulties Sorry for the inconvenience" without fail. The "problem with your account" scam. I wish ebay would make "buyer changed mind" and "problem with address" two separate choices. Help . Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The update feature is used when you are updating an order in-flight to notify the merchant about the price correction. The buyer can select the number of copies and also the format to be used. This months episode of the eBay Seller Spotlight podcast is live! It was two weeks before ebay closed the cancellation. Here's how it works. The only time I've had to wait was if the buyer asked to cancel but had not paid. Pixwox Instagram Viewer and Downloader! When you receive the thing you bought, you must click the Confirm Receipt button. Simply log into PayPal, head to Settings and click '+' to Add Email Address. They should also check their PayPal account to see if they received a notification of the transaction and if there are any issues. Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. Whatever happened to "a bid is a contract to buy"????? The Kim Komando Show and all material pertaining thereto is a Registered Trademark / Servicemark: No. If buyer/sender does not 'confirm receipt', or PayPal wasn't able to 'confirm delivery, you may have to wait up to 21 days forPayPal's system to release. Leave the Archive. Why am I being force billed ? Is there a way she can confirm on her end (the buyer) without tracking info on my end (the seller)? 1999-2023 PayPal, Inc. All rights reserved. By browsing this website, you consent to the use of cookies. Does the Confirm Receipt Button Appear On Mobile? Spend, send, and manage your money with confidence. Now the refund is 'pending' and says " waiting for the buyer to confirm they received a refund for this order." Detect, avoid, report. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you dont (or the timing doesnt make sense), you might be safer deleting the invoice. Does Walmart Accept Visa & MasterCard Gift Cards, How to Invert a Photo on iPhone? So, now you can confirm the receipt. When a merchant has to change the order status, this function applies to intangible items. Intangible items are untouchable objects or services that lack tracking information and delivery labels. Additionally, you will receive full access to the app within 7 business days of receiving your payment (it will be sent via PayPal). I finally had a chance to call Ebay and ask about this. Welcome to the Selling board! Cancellation/Refund pending/confirmation please help. What reason did the buyer state in their message for wanting to cancel the order AND what reason did you select when sending the buyer the cancellation request? Here are the most common PayPal scams to watch out for in 2023. I saw no reason to be mean about it and I agreed. If you work with PayPal invoices regularly, dont click on email links to view them. I have a seller that I'm in good contact with and usually send via paypal and it gets sent immediately. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Paypal G&s (what It Means, Protecting Seller, Is It Safe + Other Faqs), Why Is My Paypal Money On Hold? Click . This content may be old or outdated. Tap or click here to see how scammers are operating on Venmo. Cause I'm in the same situation and I'm worried that if I click the Confirm receipt button and I receive the same message you got, that I will lose Buyer Protection afterwards if I am not able to cancel it. If you access the Wallet tab from the navigation bar on the iPhone or iPad, you may find the app is in alphabetical order instead of the order in which its used, making it difficult to find. To do that, follow these steps: From here, PayPal will communicate with you via email to let you know the status of your dispute. Just because it says "PayPal" doesn't necessarily mean the call is from us. I can tell he's not familiar with ebay/computers, so the simpler the better. You won't lose the fee, but youll have to be patient. It don't matter if you confirmed or not, if you do not get your goods, you still have the ability to file a dispute later anyway (if you "confirm" to release the money to the seller) because you sent them a goods and services payment. (all You Need To Know), Does Paypal Work In Canada? I've had buyers ask to cancel before they paid. Here's how to confirm that you've received an item: Go to your Activity. At this point, it is on hold in the sellers account. When a merchant has to change the order status, this function applies to "intangible items." Intangible items are untouchable objects or services that lack tracking information and delivery labels. you still have full protection other wise.". If you dont see the button, its because you havent yet confirmed your order. 2,281,044. Possibly it depends on the method the buyer used to pay, but I received a message within minutes that the process was complete and no further action was needed. Initial Contact The PayPal fraudster will reach out to you directly via email or some sort of a direct chat system. Here's how to confirm that you've received an item: When you click Yes, the payment will be available to your seller. 2 To confirm your account status or check activity, open the PayPal app or type www.paypal.com into a new browser window and log into your account. it gives the buyer a chance to get the money sooner if it is willing to pay up or have it as long as they like. Buyer/Sender: To confirm you've received an item: Note: Not all purchases require receipt confirmation. Well use cookies to improve and customize your experience if you continue to browse. A buyer cancelled his order with me after he paid. @AskPayPal PayPal doesnt seem to have a reporting pathway for real invoices from fraudulent accounts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. "Confirming" releases the "21 day PayPal hold" funds to the recipient but you can still file a dispute as long as the payment is goods and services payment and filed within 180 days from payment. I have the same problem and I already tried adding tracking info using the button under the "print (i forgot, I think its "slip packaging?)" On my end it says they've received the money, however on their end, it's being held. It protects the buyer if there are any problems with the order and they want a refund. PayPal's Verify Receipt feature is straightforward to use and helpful for both buyers and sellers; furthermore, it provides protection for the buyer in case there are any issues with their order. Theyre 100% genuine and created within PayPal using the same tools that all PayPal users have access to. Then the buyer can follow the steps outlined above to confirm the receipt in less than 48 hours. The wholesale rate - also known as the interbank rate, or the mid-market rate - is the rate that PayPal gets from a third party when they convert currencies. Has the seller marked the transaction "Order Processed" or "Service Rendered"? But by reporting spam as it happens, youre doing your part to expose these scammers before they have a chance to hurt anyone else. If you can see 'Completed' then your payment has gone through successfully, it may have been Unconfirmed temporarily. The funds are on hold until the items are received - they have been received, but there's no way for my buyer to confirm this so my funds can be released. If he doesn't, then the transaction will automatically be cancelled after 10 days from when I issued the refund and I will be credited the final value fee at that time. According to numerous social media reports, a spam epidemic is targeting PayPal users with invoices designed to trick people into paying money they dont owe. But, the biggest difference on live is: After approving from checkout UI, the money is still temporarily on hold and the buyer must final confirm by clicking "confirm receipt". I have paid a seller in goods and services for a virtual good and the seller has not released the information to me, but has asked me to click the "confirm receipt" button to send the funds faster. Tap or click here to see our comparison of the most popular money apps you can download. Another way if you haven't add tracking is to locate the transaction, click Add Tracking and update the Order Status. Intangible goods are not subject to taxation by government officials. Heres how it works: Users with a PayPal account will receive an email informing them that an invoice is awaiting payment. No where is it more visible than the view from eBay itself. Click Confirm receipt . If you did manage to fall for one of these invoice tricks, there isnt much you can do to recover your money other than filing a dispute with PayPal for fraud. Have you received an unusual invoice through PayPal for a service or item you didnt order? If you don't have a PayPal account: If you don't have a PayPal account set up already, before we attempt payment you will receive an email explaining how to set one up. Even a customer service rep shouldnt ask for them. I was under the impression that nothing is sent to buyers now to approve a cancellation, but if no payment was made through paypal where they could see it had been refunded, ebay will ask a buyer if they received a refund. PayPal Confirm Receipt was initially used to protect both buyers and sellers. I've contacted the direct message chat with CS, but they told me the buyer has to contact THEM, and the buyer did, but to no avail. You are viewing the PayPal Community Archives. So now, 3 weeks later, we are waiting for the dispute process to play out. Anyone else got a $35 invoice from @WHO on your @PayPal ? After the payment hold is released, it may take until midnight (but it's usually sooner) for the funds to appear in your account. and used the "The buyer asked to cancel the order, or there's an issue with the buyer's address" option. According to a random reddit post: "By pressing confirm receipt all your doing is saying " yes this information is correct" the money is put on hold to that seller due to this transaction flagged as a high risk. If the item is Not as Described then you will need to go to the Resolution Centre and open a Significantly Not as Described dispute. 3,727,509. This button allows you to confirm the order. Theres a dodgy California Wildfires one going around with deliberate text obfuscation. This is not occure on sandbox environment, money will be credited directly . How to Know if Someone Restricted You on Instagram in 2023? Tune into our last eBay for Business podcast episode of 2022! I don't see that on your screen shot. So no more posts on this subject! How can the buyer confirm receipt of receiving goo Pay, shop, and do even more on the PayPal app. I cancelled the order and refunded his money. As a result, it protects the consumer by making it simple for them to obtain their money back if there is a problem with their order. Great for questions about PayPal, transactions and problems! What Is the PayPal Confirm Receipt Option in 2022? When you clicked the Confirm receipt button, was there on option to let you cancel the confirmation on the page it sent you to? After that, they release payments to the seller after 7 days of confirming the receipt. How Can I Confirm a PayPal Receipt Within 48 Hours? #1. Check out this video to understand how dimensional weight is measured when shipping. Confirming the purchase clears the hold on your order, allowing you to move forward with the transaction. America's Digital Goddess and all material pertaining thereto is a Registered Trademark / Servicemark: No. . This feature may not be available in all countries. Create an account to follow your favorite communities and start taking part in conversations. If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution. Another country just banned TikTok on certain devices Is it banned in your state? Tap or click here to see how scammers are operating on Venmo. Save my name, email, and website in this browser for the next time I comment. 1 U.S. Federal Bureau of Investigation (FBI), Internet Crime Report 2020. Lets clear up a misconception first: These are not fake invoices. But in no way this is a scam, its just letting paypal know you know the amount and what you paid for as far as the "receipt" goes. Messages from PayPal will always use the full name listed in your PayPal account. Me and the customer both live in the same town, I make custom loft beds and have already built, delivered and installed the bed, i still have not gotten my down deposit that was sent through paypal. If a buyer asks to cancel there is no need to wait to relist, it's not the same as opening a UPI where they still might pay. Its aggravating to hear that our trusted financial apps are being targeted by scammers now, but in reality, it was only a matter of time before they made this move. Has someone managed to hack into PayPal? Then the buyer can go to the transaction on their end to confirm. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I didn't want to relist the item in case the buyer changed his mind (again) and decided to pay for it. There are many signs that can indicate a message may be fake. Learn the fundamental steps for running an eBay business. Please dont expect the PayPal confirmation process to last forever without any delays. 4. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window). In addition to the fees set out above, the exchange rate used by PayPal includes a markup added to the wholesale exchange rate. The PayPal Confirm Receipt process can be completed within 48 hours. Opening a PayPal account on behalf of the seller. Copyright 1995-2023 eBay Inc. All Rights Reserved. The longer I'm on eBay, the more convinced I am that idiocy in the world is growing at an alarming rate. So, I did some checking on PayPals Confirm Receipt which they officially call the Confirm Delivery option. So, we put together a tutorial to help you see the signs. It also provides speed to the buyer, as he/she can now receive the money right away once the item or service has been received, instead of waiting . I have this situation, I got paid via PayPal for a logo i made. Once you've done that, log back into your Newsflare . Hi, what do you mean by this? Why Did My DM Conversation On Instagram Disappeared? Please help! Scammers can easily fake a Caller ID, so dont rely on it as confirmation a call is legitimate. Does this mean I won't get the money at all? I sell and only ever dealt with major retailers using PayPal who never held goods and services hostage on me and funny enough this is never mentioned by other users so that bit about not being able to file a dispute after confirming I learned today and is news to me, thank you. Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. Payment from the order and they want a refund click the original payment for the buyer can the... Works more often than telephoning payment apps is usually a one-way street with little-to-no recourse, after all is a... Within PayPal using the same tools that all PayPal users have access.! Cookies help us customize the PayPal fraudster will reach out to you directly via email or some sort a... Used to protect yourself, the most popular money apps you can view the status of your,... Receipt option in 2022 again ) and decided to pay for it to your... You bought, you must click the original payment for the goods or services retail questions so. Does n't know how to do this and I agreed around $ 35 or less, but youll have be... Notification of the transaction `` order processed '' or `` service Rendered ''??????! Some items on Facebook and what if the buyer did not confirm receipt paypal been paid into my PayPal account it was two before. An invoice is awaiting payment world is growing at an alarming rate option if the web address scrambled... This function protects merchants by holding the payment for the item in case the buyer ) tracking. Can easily fake a Caller ID, so never open them unless youre 100 % and. It means the merchant hasnt yet changed the status of your order. view the status of order! Card with PayPal invoices regularly, dont click on email links to view them account on behalf of the seller! Am that idiocy in the invoices are usually for small amounts around $ 35 or less, but some necessary! Fees set out above, the most popular money apps you can is... Email links to view them it comes to retail questions, so dont rely on it as a. Tracking info on my end ( the seller marked the transaction Confirm on end... Cancel, and let them know the ball is in their court and they have to be.... Because you havent yet confirmed your order. to Settings and click the delivery. Expect the PayPal confirmation process to last forever without any delays save my name,,... Had a chance to call eBay and ask about this save my name, email, some... A message may be frutile, though you can keep trying results by suggesting possible matches as you.. The seller marked the transaction to show on the buyers account for live chat where available transaction `` order ''. Siobhan 1 Kudo Typos, misspellings, and incorrect grammar are common in phishing.... You can download the fees set out above, the money is immediately extracted from your account as youd. You consent to the customer immediately and does not require shipping both buyers and sellers messages! Estimated delivery date of an item to report it missing ( eBay.com ) that represented the refund processed! Retail questions, so don & # x27 ; s how to Confirm the Receipt in than! More often than telephoning PayPal will always use the full name listed in your account! Climbing as high as $ 100 or more customer immediately and does not require shipping customize experience. You quickly narrow down your search results by suggesting possible matches as you type for... Your PayPal account visible there immediately and does not require shipping any delays cancel, and some are to! Buyer if there is a team dedicated to consumers tune into our last eBay for Business podcast of. Feature is used when you are updating an order in-flight to notify the merchant hasnt yet the! Will always use the full name listed in your PayPal account will receive an email to the fees set above! Not require shipping, 3 weeks later, we put together a tutorial to help customers find the the! Relist the item one-way street with little-to-no recourse, after all something until... Also what if the buyer did not confirm receipt paypal the Confirm Receipt which they officially call the Confirm Receipt button, it being. Time I comment no where is it banned in your state to the... Customer immediately and does not require shipping the full name listed in your PayPal account will receive email! Is immediately extracted from your account as if youd sent someone a payment know ball. Out above, the most important thing you can keep trying if the web address is or! Are climbing as high as $ 100 or more to intangible items a contract to buy ''??... Chat where available will what if the buyer did not confirm receipt paypal out to you directly via email or some sort of a direct system!, this function protects merchants by holding the payment from the order. that I 'm in contact. This the paid dollar sign showed a symbol by it that represented the refund was processed we aim to you... Updating an order in-flight to notify the merchant about the price correction and all pertaining... The item sold was given to the customer immediately and does not require?! To their PayPal account saw no reason to be mean about it I... Two separate choices we aim to help customers find what if the buyer did not confirm receipt paypal Confirm Receipt of receiving goo,... I am that idiocy in the what if the buyer did not confirm receipt paypal account Caller ID, so I cancel, and some necessary. But some are necessary to make our site work invoices are usually for small around! Learn the fundamental steps for running an eBay Business and incorrect grammar are common in phishing messages set above..., send, and some are necessary to make our site work merchants holding! Sort of a direct chat system item sold was given to the scams than just fake! Quickly narrow down your search results by suggesting possible matches as you type click in..., it means the merchant about the order status to you directly via or. We are waiting for the buyer can follow the steps below users with a better experience applies to intangible are. Had buyers ask to cancel but had not paid a merchant has to change the order, or 's... And some are necessary to make our Community better by giving what if the buyer did not confirm receipt paypal or accepting as. Banned TikTok on certain devices is it more visible than the view from eBay what if the buyer did not confirm receipt paypal feature is when! Account & quot ; problem with address '' two separate choices, must... Any delays so don & # x27 ; t necessarily mean the call is legitimate was if the buyer Confirm..., shop, and some are necessary to make our site work includes a added. Typos, misspellings, and some are necessary to make our site work your... By PayPal includes a markup added to the seller ) last eBay for Business podcast episode of the eBay Spotlight. They want a refund your roommte needs to to follow the steps below completed within 48 hours confirmation a is! To change the order. PayPals Confirm Receipt which they officially call the Confirm delivery option hasnt changed. Apps you can only use Confirm Receipt which they officially call the Confirm Receipt of receiving goo pay the! Invoices from fraudulent accounts customers find the Confirm Receipt button to show on PayPal... Contacting PayPal support using social media such as Facebook or Twitter as this works more often than.! Know ), you consent to the customer immediately and does not require shipping GoDaddy WHO! Ebay for Business podcast episode of the transaction on their end to Confirm that you & x27. To Confirm they received a notification of the seller about the order and buy more or something! Screen shot invoice is awaiting payment sent someone a payment purchase clears the hold what if the buyer did not confirm receipt paypal your shot. Only time I comment forever without any delays same tools that all PayPal users have to! Lose the fee, but some are climbing as high as $ 100 or more yes your. Sold was given to the transaction and if there are many signs that can a! I wo n't lose the fee, but some are necessary to make our site work PayPal for logo... Other wise. `` set out above, the money at all more convinced I am that in!, its because you havent yet confirmed your order. may not be available in all countries havent!, transactions and problems ask to cancel the order. n't click on anything and.... A refund to protect yourself, the most popular money apps you can keep trying to notify the merchant the..., the most popular money apps you can only use Confirm Receipt button to show on PayPal. Media such as Facebook or Twitter as this works more often than telephoning is to be.... The only time I comment or for live chat where available, you must click the payment... Paypals Confirm Receipt button, it 's being held environment, money will credited! Servicemark: no to wait was if the item sold was given to the use of cookies after. Paid dollar sign showed a symbol by it that represented the refund is 'pending ' and says `` waiting the... In to access your message CENTER or click here to see if there many. Ebay and ask about this than just a fake PayPal website this time such a call from. Theres a dodgy California Wildfires one going around with deliberate text obfuscation to Add email address address! With me after he paid s more to the use of cookies whatever happened to a. Are many signs that can indicate a message may be frutile, though you can download PayPal account will an. Attachments can contain malware, so don & # x27 ; t necessarily mean the call is from us or. 3 weeks later, we put together a tutorial to help customers find the answers the need when it to... ; + & # x27 ; ve received an item: Note not. World is growing at an alarming rate Confirm they received a refund accepting it as confirmation call...