Elite 15% It is a courtesy document that merely indicates where a birth occurred. Security Guards and Supervisors wear light blue shirts with a distinctive epaulet on each shoulder and a gold badge on their left pocket. The night before disembarkation can be a hectic one. Lightweight shorts and pants as well as both long-and short-sleeve shirts. **A 'birth certificate' is issued by a government agency (state, county, city, etc.). Waiters will also read dining menus upon request. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. No, only guests of The Retreat may access The Retreat. Each guest is required by Ecuadorian law to have a valid passport with at least six months validity from the departure date from Ecuador. Premium Wi-Fi Package Disembarkation. They are available on all ships, except Galapagos ships. For Celebrity Cruises, the key to making this process go smoothly is to download the Celebrity App about a month before your cruise. All guests in the same stateroom will receive the Wi-Fi package corresponding with theirAll Includedpackage price. While we monitor flights, you should first check with the airline to request re-accommodation, and then call us if the new flights will not enable you to meet the ship. All Suites require double the deposit amounts listed above. Suite accommodations: The Retreat includes all suites, Private restaurant: Luminae at The Retreat, Exclusive lounge: The Retreat Lounge (or Michaels Club, on non-revolutionized ships), Exclusive sundeck: The Retreat Sundeck (on Edge Series and revolutionized ships). Based on nationality, many countries still require an entry visa. Citizenship and Immigration Services. The Premium Drink Package includes all Classic Drink Package items, PLUS: Specialty coffees & teas, craft & artisan beers, spirits, cocktails, frozen drinks, Coca-Cola products, premium bottled water, and wines by the glass up to $17 per serving. Above that are the suites Sky Suite, Celebrity Suite, Royal Suite and Penthouse Suite. While checking in online, you can provide all the information needed to expedite your time at the port so you can get on your ship faster. They mean business when they say it's going to be collected. 50 earned redeemable points equates to $1 in free play or promo chips (minimum $5 in point redemption required). This gets your children comfortable in the space while having you there. Having never cruised on celebrity before we are wondering how they do disembarkation as one of our party is wondering if theyd make an 11am flight out of Barcelona if the ship docks at 6am ? For example: If a guest orders a $19 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account. While onboard, drones must be stored safely in the stateroom. We suggest you bring with you a few photocopies of your passport's personal page which includes the picture, and that you carry one of these photocopies with you each time you leave the ship. Celebrity CSR. See the current passport requirementshere. Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). How will port pricing be applied to my services? Celebrity Cruises ; Disembarkation Please Read: COVID-related Discussion. Do a dummy Celebrity Air booking and see the earliest flight that's offered. Guests with mobility disabilities are offered quicker processing at the pier. Imagine if you also didn't have to worry about traveling to start your vacation but could just drive up to a port near your home and get onboard your luxury cruise ship. Concierge Class is generally considered to be one step below AquaClass staterooms, which in turn, are a step below suites. Club Points can also be earned through the Power Up Points program. Can I upgrade my Basic Wi-Fi included plan to a Premium Wi-Fi plan? Youll likely see them in the hallways outside your stateroom, and theyll be quick to say hello. Drones are not to be operated on either of Royal Caribbeans private destinations: CocoCay, Bahamas or Labadee, Haiti. Posted in Caribbean, Celebrity Cruises. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. ; May 31, 2020 (June 14, 2020 and June 28 . Powered by Invision Community. Are bag tags still available for guests who prefer to receive them prior to traveling to the ship? Opening times very based on itinerary. The price for the program starts at $79 for adults and $39 for children. DEPARTING FROM SAN JUAN, PUERTO RICO. Charter sailings do not automatically include theAll Includedamenities. Everything we know so far about Celebrity Cruises newest ship: Celebrity Ascent, New Celebrity Cruises ship reaches important construction milestone, Live From Celebrity Millennium: Onboard and Unmasked, Live From Celebrity Millennium: The Buffet Is Better; the Wi-Fi Is Not, Live From Celebrity Millennium: Ship-Sponsored Excursions, Live From Celebrity Millennium: Squeaky Clean, Live From Celebrity Millennium: Exploring on My Own in Port, Live From Celebrity Millennium: A Third-Party Excursion and a Night in Quarantine, Live From Celebrity Millennium: A Great Group of People. In a small number of cases, you may not be able to select seats at all.Your airline reference is usually provided in your Guest Ticket Booklet which is sent via email approximately 30 days before travel. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen. Guests must be able to ascend or descend steps into a motorcoach, walk and/or climb over uneven ground for extended distances, get on and off tenders on both wet and dry landings, and be able to climb stairs. Now, on up to two nights on every cruise, Evening Chic activities have been introduced, and Evening Chic attire has replaced Formal attire. U.S. citizens can visit the U.S. Department of State Foreign Entry Requirements, Canadian citizens can visit Foreign Affairs and International Trade Canada, Embassies (Consular Service Office) of each country on your sailing itinerary, The visa service of your choice, such as Visa Central, for specific visa requirements, information, forms and fees that apply to your nationality. Power Up Points can be earned for various non-sailing activities such as taking surveys or participating in social media activities. Copyright 2023 CruiseExperts.com, All rights reserved. If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). These areas usually include a variety of lounges, dining . Borneo's Orangutans, Japan's Snow Monkeys & Northeast Asia, on 22nd February 2025 (25 Nt) with Celebrity Cruises on Celebrity Millennium. What Is The Currency In Ecuador And Peru? The Extend Your Stay disembarkation provides the flexibility many cruisers appreciate, especially those who drove to the port and those who have a late day flight. Typically shorter port visits are where you have a busy itinerary, or your next port of call is a long distance . Big cruise ships and small cruise ships travel to Alaska. Experience impeccable service and world-class cuisine at Le VoyageSM by Daniel Boulud. What specialty treatments are available at The Spa? Photo courtesy of Cherri - Siesta Key Solutions. The cost for onsite cruise port testing starts at $99* per person. Hi, what is the latest time that you can disembark the ship when it docks on the last morning? What is the Zero Proof Package (previously the Premium Non-Alcoholic Package)? Fitness Center guests must be 16 years of age or older to use the facilities. You can learn more about each of the islands we sail to by visitinghttp://www.celebritycruises.com/galapagos/islands/. We understand that some of our guests want to be sat together onboard their flights. We are sorry to hear that you are missing a personal item. I'm sad to report that it's now the eighth day, disembarkation day, which means I'm no longer onboard Celebrity Millennium. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps. Is there an age restriction for the Fitness Center? Hoping for some answers to these questions. The airline and flight routing may differ from the original assignment due to this name change. The earliest flight departure on day one is 11:59 pm for international flights and 11:00 pm for domestic flights. We have been In a lot of countries and India, by far, was the most difficult. What is the Celebrity Cruises Specialty Dining Package? 8.00 am is normally the latest you are required to vacate your cabin. Just follow the guidelines youll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile. At all other ports we have disembarked we stay overnight and move on the next day or take a late flight so we have no stress getting off the ship. 2020 Cruises Departing from Port Everglades. In this instance, points are still earned by each individual member. Dont worrywait time for an elevator usually decreases drastically after embarkation day. In fact, Flights by CelebritySM can even help you out with that. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. While you may be used to checking in for your flight no more than 24 hours before it takes off, with Celebrity Cruises, online check-in time is cut off a few days before embarkation day, so dont leave checking in until the last minute. What Protection Is Provided When I Purchase Flights Through Flights By Celebrity? Follow these methods of how to disembark a ship so you don't get stuck. Its a great value option for staying connected while youre on vacation, but please note that you wont be able to email large files, share photos or videos on social media, use streaming apps, or make video calls. Crafted by our Michelin-starred chef, the modern, eclectic cuisine served in Luminae at The Retreat is not available anywhere else on board, and the menu includes complimentary Signature Dishes from Chef Daniel Boulud, our Global Culinary Brand Ambassador. Alternatively, you may instead visit the relevant embassy in person to arrange the necessary visa. Specialty restaurants do fill up, especially on days at sea or early departure port days, so dont delay and miss out on the chance of dining at the restaurant of your choice. For coast guard purposes, the check-in time ends earlier, and if you get there after that cut-off time you wont be able to board, even if the ship hasnt pulled away from port yet. :o, LOL.I may be in the minority and that is fine:) but I usually pack, most of my stuff that morning or start the day before, but it, is all always finished before I go to dinner on the last evening. A ship's officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist. Recommended Posts. You will have to clear both Passport Control AND Customs . Any individual seeking to stay in an EU country for longer than 90 days, or who wants to work, study or travel on business for any period, may require a visa.Despite these changes, travelling to Ireland has not been affected, as the Common Travel Area remains in place. How am I identified as having purchased a Drink Package? Exceptional service will make you feel pampered, whether that's dark chocolate on your pillow nightly or a well-earned massage at the spa. We were hoping to do the same, the OSJ Tour / transfer but will not be able to. Guests removed from a Celebrity ship pursuant to this policy, are responsible for their own accommodations and transportation home, at their expense. . Pure-Form Yoga Excellent for increasing levels of balance, concentration and focus International Sailings are sailings other than those originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. Downgrade is limited to 1 tier level below your current tier. View information on your favorite cruise line. Port, U.S. citizens may travel with both a Government-issued birth certificate** and Government-issued picture ID card, such as a driver's license. Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs. The Celebrity Cruises Drink Package gets you the best value on your favorite drinks. In fact, Greece is gearing up to be the season's hot European destination (given that Americans are still largely blocked from the U.K. and most countries in the European Union). 3 nights (based on return flight schedule) in Lima. Please check with the charter company for the items included in your charter cruise fare. It can be professionally proctored . Due to the vehicle type, this tour accommodates a limited number of mobility devices. Not all of your luggage should go with the couriers, however. Guest Relations Officer, I am required to have customer service . Contributing to this site for the past year has given me purpose, focus and a way to keep up with everything going on in the industry. When planning your pre-embarkation day to-do list and schedule, its also wise to book a flight that gets to the embarkation port a day before. Restaurant selection varies by ship. U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (ARC) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to United States. Among other animals, they will see blue footed boobies, sea lions, sea turtles and giant tortoises on all itineraries. Required travel documents for International Sailings, A valid passport is required for travel. With Celebrity's current biggest offer of the year with 75% off the second guest, prices start at 1,309 for guest one and 396 for guest two, based on two people sharing an ocean view stateroom, and . Leave the details to us for a seamless vacation from start to finish. Also, take a 20% discount off all bottles of wine! What is included in the Casino Beverage package? Caroline Fanning (49), a solicitor from Foxrock . If a prohibited item is confiscated, during the luggage inspection process, the guest will receive a Prohibited Items Receipt. The Prohibited Items Receipt provides instructions on how to collect confiscated items at the end of the voyage. Incorrect. Are Drink Packages available on all sailings? We can accommodate families traveling in more than one stateroom where the occupants are the package purchasers children 21 and under. Click here for a step-by-step enrollment video. This value-priced option gives you access to basic web functionstext on messenger services, web browsing, and email. If a guest books their cruise withAll Includedpackage pricing and would like to upgrade their Classic Beverage Package to the Premium Beverage Package, they may do so via our Cruise Planner platform once their booking is within final payment they may do so by logging intohttp://www.celebrity.com/bookedup to two days before sailing departure. Does everyone in the stateroom need to purchase the same drink package, including upgrades? Make sure you arrive with the proper documents in hand, like a passport (if you need one for your cruise). Can I bring my own assistive devices with me? If you need to renew your passport, you can do thisonlineor at the Post Office with a Check and Send service. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. That got a big laugh from the audience. Earning more tier points will qualify you for upgrade to a new tier. Security Officers receive specialized training. In order to use the ramp and/or lift, guests are required to be seated on a wheelchair or scooter. Choice of 7-night all-inclusive Galapagos cruise. The following is a list of activities for the Fitness Center: If you do, please also submit the Combined Height and Combined Weight. You should also check when your passport was renewed.If you renewed a 10-year adult passport before it expired, extra months may have been added to its validity. In this case, Celebrity says the cruise starts in Venice (Ravenna) so the cruise port is actually in Ravenna. *Excluded Bookings include all staterooms booked either (i) at the All Included rate (formerly Always Included); or (ii) in the Retreat or AquaClass stateroom category on or after July 14, 2022. Do You Use Certified Guides And Naturalists? Im not sure why? Iconic or Edge Villas? Yes, so there is no need to print one out on sail day. When travelling to the EU, youll need to have at least 6 months left on your passport to travel to most countries in Europe. These systems are upgraded as new technologies are developed. Opportunities to earn Power Up Points are emailed to eligible members by Celebrity Cruises from time to time. When participating in the Move Up upgrade program, the perks that were booked with the original stateroom category will remain the same on the upgraded stateroom. If you are not able to confirm your desired dining time, contact our Dining team at celebritydining@celebrity.com within 50 days prior to sailing. The Staff Captain (second in command of the ship) directly oversees the daily security operations onboard, which are run by Security Officers. star81. Must I store my assistive device in my stateroom? Your butler will unpack for you, which gives you even more time to enjoy your vacation. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. Can guests of The Retreat invite friends and/or family members to The Retreat Lounge? The Casino beverage package is essentially the Standard beverage package but limited to the casino only with a few minor changes. Your Naturalist guide will also provide instructions on how maintain this very sensitive environment. You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. Prices for drinks onboard vary depending on what you order. The FCO provides important travel advice about most destinations around the world. All those other pesky vacation logistics like transportation, figuring out where to eat, and finding entertainment is all done for you. How does the Casino Host Event work? Choose from the best cruise lines in the world including Carnival, Princess, Royal Caribbean, Norwegian, Holland America, Celebrity, Crystal, Azamara, Oceania, Viking, Avalon, and Disney. It's 1 day, not 24 hours. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship's departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons. Started August 27, 2021, By They are subject to change without notice. Do any of the Suites receive complimentary access to the SEA Thermal suite or Persian Garden i.e. Embarkation day is also a good time to ask for a tour of the cruise ships spa facilities and ask any questions at the front desk to learn more about your options for pampering during the cruise. Yes you do BUTYou are totally responsible for your luggage. The hot or wet season lasts from January through June, with March and April generally being the wettest months. So just because the ship is tied up at the pier doesn't mean passengers can immediately get off. So .. it is what it is and if the doors open on time ..very nice and if not it get tense, We only self disembark in Sydney Australia and that is because we know the area well and generally want to catch the early flight back home to NZ. Daylight savings time is not observed. Apex boasts the first Iyashi Dme Experience at sea, a treatment rooted in the Japanese tradition of heating the body using far-infrared (sometimes known as the Japanese Sauna to deeply cleanse by inducing a gentle sweat during the session. Celebrity welcomes guests with disabilities and special needs, and we will provide reasonable and appropriate assistance. For United Kingdom, please call: 0844 481 7505* How does the Specialty Dining Package work with la carte restaurants (Sushi on Five, Raw on 5)? Teens can select a service from our Teen and Kid menu. What Drink Packages are available on Celebrity Cruises? Find the best cruise deals in the UK here. Consider booking The Retreat experience, which comes with a butler service. All off the ship by 10 am latest, as new folks won't board until ALL prior passengers have left. Guess we'll store our luggage at Barrachina Restaurant and walk around OSJ. Celebrity guests may pre-book spa, salon, medspa, acupuncture and fitness services 6 months prior to their cruise up to 3 days prior to embarkation. You can often find special embarkation day offers for the ships specialty restaurants. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. However, we will make an exception for the following: Is there a daily limit for drinks with any of the Celebrity Cruises Drink Packages? U.S Customs and Border Protection website, Centers for Disease Control and Prevention's Traveler's Health website, https://www.celebritycruises.com/ca/cruise-insurance, U.S. Customs and Border Protection website, www.cic.gc.ca/english/visit/eta-start.asp, https://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F, http://www.celebritycruises.com/galapagos/islands/, https://www.celebritycruises.com/destinations/galapagos-cruises/wildlife, contact your International Office or Representative, Click here for a step-by-step enrollment video, No charges (except for Non-refundable Deposit amounts ). You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass? How long after docking can you expect to disembark. How can I share comments or feedback regarding my cruise experience with you? If you have any concerns about seating, dietary concerns, or your scheduled dining time in the Main Restaurant, embarkation day is a good time to talk to the matre d. Can guests of The Retreat invite friends and family to dine in Luminae? For cruise-only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 56 days of departure.). The Spa will customize spa offers for groups based on the groups needs. Edge exclusively features Spa Wave MLW Amphibia, a water-filled cushion bed that cocoons the body while soothing sounds lull the mind into meditative sleep. Yes, a 5% transaction fee will be applied on your SeaPass card. star81, April 30, 2022 in Celebrity Cruises. Just sign in, select your cruise, and tap on the check-in button. Celebrity Cruises ; Athens Disembarkation Time Athens Disembarkation Time. recently booked 12 night Singapore- Mumbai route. Activities start coming together a couple of weeks before your cruise, so check back as your voyage nears. Returning to San Juan on Carnival Liberty, Sunday, April 12. British citizens will not require a visa for short holidays to the Schengen Area, which includes most EU Countries, Iceland, Liechtenstein, Norway and Switzerland. What health paperwork is required for service dogs? Accessible suites are available. Related: 11 extra charges on cruise ships that will drive you nuts and what you can do about them Don't get up at the crack of dawn. Disembark Saturday---test ANYTIME Friday. ARC holders (United States permanent residents) with expired cards may be considered "out of status" and may be denied entry/reentry into the United States. Digital check-in eliminates additional touchpoints at the terminal during embarkation and helps to ensure you can board as quickly as possible. In order to provide specialized support, specific to your purchase, please locate the corresponding vendor information below. This bed produces a weightless effect and allows the body to be placed in eight different positions for ergonomic workflows and seamless techniques used in this choreographed massage. Deposit requirements: A deposit must be made in order to reserve a stateroom and receive a written confirmation. Visa Central are pleased to offer a special discount of 10% to Celebrity Cruises guests when booking online through the link above. What are the current Captains Club benefits on Edge Series Ships? When you receive your paperwork, from Guest Relations, you will fill it out and you can request being, in the last group off the ship. We recommend arriving 30 minutes before your appointment so you can focus your mind on relaxation. Or you may purchase the Drink Package onboard, on the first day of your cruise. Someone definitely did NOT stop by the martini bar that night for a farewell drink;). What Kind Of Animals Will I Encounter On My Galapagos Expedition? It's all part of our commitment to innovation and continuous improvement in every aspect of our business. Note this package is not available on all ships. Do I have an option to upload a photo from my mobile device in addition to taking a photo? While we are no longer shipping the tags, the digital option allows guests to travel with as many bags as they prefer. Guests are responsible for obtaining all required documentation for service dogs to depart the ship in ports of call. 2 nights in Cuzco, the archaeological capital of the Americas and center of the former Inca Empire. The United States government requires an Electronic System for Travel Authorization document (ESTA) for all citizens who are not part of the Visa Waver Program (VWP). Can I make additional purchases after the voyage? You will earn the tier credit for the brand you are sailing as long as you are a member of that brand's loyalty program. The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've done. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Concierge Class offers some extra amenities . Professional and compassionate tour guides experienced in working with senior and disabled guests. Extend Your Stay Disembarkation with Celebrity Cruises, View information on your favorite cruise line, selecting your dream destination on our cruise search page, View our Last Minute Cruise Deals by clicking here. #1. in Best Cruise Lines for the Money. The most popular shore excursions fill up quicklysometimes even in advance of the ship sail date since you can reserve them online. Fuji and Taipei. We promise not to solicit your information to anyone! Some guests even choose to laminate their baggage tags. No refunds will be given to individuals who fail to bring proper documentation. The accessible shore excursions use specialized vehicles equipped with either a ramp or lift for easy wheelchair access. Celebrity Cruises has a variety of Drink Packages available. Can I save my redeemable points for future sailings? For all Celebrity ships: Can I use my Drink Package at Labadee or CocoCay? As for the show? Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. How do I get Club Points that have not posted to my Captains Club membership? Also research whether your health insurance will cover the cost. The cafeteria is always open for breakfast. A full menu including pricing can be found in each stateroom. Photos must include at least one guest from the purchasing stateroom in order to be included in the Photo Book. Can more than one guest check in at a time on the Celebrity Cruises app? Only female therapists are available for all massage treatments; other services vary. Before you board, its good to know what to expect so you can maximize the first day of your cruise and not miss out on anything exciting. We ARE the original Cruise Experts. We will advise you of availability and book the tours for you. Laundry services are available on Celebrity Xpedition at an additional cost. surprise surprise. We recommend bringing a sweater or light jacket in case you get chilly in colder climates, or a hat and shorts if youre cruising to a tropical destination. Very good question, as I have been wondering what to do until a 2 am or 4am flight home. is there any provision made for passengers with late flights ? Please request a qualified reader at Guest Relations upon boarding. What if I want to change my selection of purchased photos? CC Help Jenn For men, spruce up at the Barber Shop by selecting a shave and facial or cut and style. Disembarkation times are staggered and based on cabin positions/class. Can I request a male or female therapist at The Spa? We partner with many fine vendors in order to bring you the best vacation experience possible. Is essentially the Standard beverage package but limited to 1 tier level below your current tier for who. Differ from the original assignment due to the Casino beverage package but limited to the in! 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