On December 13, 2022, I received the tickets from Vivid. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. Log in or create a new account. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. Finally, you could appeal to your credit card company . In most cases, the seller has not yet transferred the tickets. We believe there's nothing quite like being there. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. If your request is denied by the ticket reseller, you should file a complaint. And in checking with the Keillor show I found that the show was not sold out! This website is using a security service to protect itself from online attacks. How do I change/edit my account email address and/or Paypal information? We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. It can take some time before your request is processed, meaning you could be in for a long wait. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Customer identification can be provided if needed. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Vivid nor Ticketmaster seem to care about my issue. This review was chosen algorithmically as the most valued customer feedback. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. I still haven't received my tickets. Im bringing my small child with me to an event. Log into your Vivid Seats account and click the "Order History". Can I contact the seller to negotiate the price of tickets? After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? 100000 +. Best Ticket Broker! I have put in calls, live chats and emailed customer support. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Can I transfer my Electronic Transfer tickets to someone else? Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? How do I determine the seat numbers for a ticket listing? Be sure to check that your email on file is accurate! I no longer wish to sell these tickets. Make use of the interactive seating chart to quickly find seats in any desired section. Do tickets ever include additional perks such as VIP amenities? These people are thieves and liars. Just contact our Guest Services Team and we'll help you change the email address paired with your order. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Yes Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. These tickets are commonly referred to as "e-tickets." Yes Do I need to print these tickets? If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. 5 Click "Update" once you are finished. And, I will never refer you to any of my friends and family. Find the order you need tickets resent for, and click on "Tickets Ready". I received an email. 1. It offers a 100%. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Full refund and apology for lack of ticket delivery. So I recommend never buying anything from this place. But, that won't happen with your company. To stay up-to-date on the events status, monitor the venues website from time to time. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Submit a complaint and get your issue resolved. What do I do if my event is cancelled? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". The listing I want to order includes more tickets than I need. Wondering what else DoNotPay has up its sleeves? Yes I've called many times, t. I then I received an electronic transfer notification which I followed through on. If I purchase both sets, will the seats be together? Livid With VividHow To Demand a Vivid Seats Refund. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I am having trouble accepting my Electronic Transfer, what should I do? 4 Select Update Email Address and enter your desired email address . I then twitted Customer Service and again advised these were upgrade. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. Using the Website. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? The market price provided by Vivid was over $500 per ticket. One arrived by mail with a "Lot 16" other was delivered electronically. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. How do I remove my listing? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. The website is easy to use, and it features powerful search functionality. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. Use DoNotPay To Get a Quick Vivid Ticket Refund. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Full refund and apology for lack of ticket delivery. Once tickets are listed, Vivid. I paid for the first 15 rows. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. From there, your active orders will appear. Did you find it helpful? From over pricing. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Especially since Vivid. Your tickets will be re-sent to your email address on file. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. We were given multiple different messages from Vivid seats regarding the tickets. What are Email Delivery and Instant Download tickets? (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) General Information 14. . Vivid seats.bought tickets, they sent the wrong ones. Repeatedly asked to speak to manager and he refused. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. IE, Hundreds of people are standing in front of you. Yes! . Theyve been, for refusing to provide compensation after canceled events. . To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. On December 13, 2022, I received the tickets from Vivid. I still havent received my tickets. This comment was posted by a verified customer. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. 3 for $533.58. I found two separate listings for tickets in the same section and row. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Vivid Seats Review Summary. The following is a chronological timing of the events that occurred: When should I expect my tickets? Also, VividSeats says all orders are 100% . I still havent received my tickets. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Why cant I order a specific number of tickets? Toggle navigation swift kontiki for sale I received an order summary email after placing my order. Why is there a delivery fee for Special Delivery? What kind of scam is this? . ComplaintsBoard.com is a leading complaint resolution website on the Internet. 3 Select the Profile option on the left sidebar. I just want the tickets I spent my hard earned money on. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. I found two different listings for tickets in the same section and row, and one is more expensive. Please refund me the differance between what you charged me and what the tickets actually cost. Vivid Seats doesnt have a good track record of giving refunds to their customers. We could not access or find on Ticketmaster and vivid customer dis-service. No, Vivid Seats will not grant you a refund for postponed events. Support hours: 8a-5p CST. Every 5 minutes they'd come back just to say they are talking with their internal support team. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. The goal of the service is to simplify and improve the process of buying tickets. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. Sit back and relax while we do the work. I simply want a partial refund because I feel that is fair. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. The market price provided by Vivid was over $500 per ticket. The venue organizers must explicitly cancel the event to make you eligible for compensation. At this venue, Section B is behind the Pit. This is not what I paid for. Home. Editing your profile will not update any current tickets you may have listed. Why havent I received my order? From over pricing. No. Can I receive them via email instead? Will I get them before my event? My tickets sold, how do I confirm the sale? Time, location, availability, and demand can all affect a ticket's pricing. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Vivid Seats was launched in 2001 and had a very mature website. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Contact the Vivid Seats executives. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Where do I begin? Desired outcome: We truly believe in the power of shared experiences to connect people. GetHuman features available: Current hold time. 2021 Vivid Seats Ltd. All rights reserved. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. This review was chosen algorithmically as the most valued customer feedback. Help us improve this article with your feedback. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. I do not expect Keillor to come back to Denver at his age. I ordered email tickets but do not have access to a printer. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. What are the requirements to list my tickets for sale? 5. Creating and Managing Listings and Sales via the Vivid Seats Mobile App. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Posted on March 30, 2022 by March 30, 2022 by Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. To use DoNotPay, open it in your web browser. When should I expect my tickets? What I received were tickets in Section B, Row N, Seats 147 & 148. Did you find it helpful? If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. 07-12-22 at 5:57 A.M. A refund or seats in RTC4. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. I've had the same issue though my costs aren't that high. FIX: I was on the phone with AXS for hours trying to access tickets. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. This is absurd! Are these higher-priced tickets better? Desired outcome: I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Did you find it helpful? I ordered premium tickets for the orchestra section. I purchased tickets to the motley Cre concert in Seattle in 2019. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. What types of tickets can I sell? I bought tickets 2 months in advance. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. 3. Click on "Get Tickets". What method does Vivid Seats use to pay me? Your tickets will be re-sent to your email address on file. This complaint was posted by a verified customer. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Click here to complete our support form. Downgraded Tickets Sent - Not what I paid for. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Value 245. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Share your photos and videos with others to prove the truth of your words. Report inappropriate content Northern_Traveler00 California Click here to see how. You can also print e-tickets straight from your AXS account. Shipping 164. Yes! I expect to pay the normal service fees, but not what you charged me for the tickets. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. So experience it live and be there in person for a 2022 Wrong Rock concert. From there, your active orders will appear. We list their names, numbers, and email addresses in our database. Long story short the ticket transfer did not go smoothly. There was some type of electronic glitch. November 10, 2023. 5. Log into your Vivid Seats account and click the Order History. Kept telling me same blurb about it was my fault, not his, no refund, etc. 1. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". The 21st was spent on the phone trying to aquire our tickets. Explain your situation and why you wish to receive a refund. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. I paid $322.17 for 3 seats. Why can't I add more than one set of tickets to my shopping cart? Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Help us improve this article with your feedback. I would never have the paid this amount of money for average seats. Ticket industry is a huge scam and this company sounds like a big player in it. Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! Their system. I don't expect they are willing to give an apology. What do I do? Several first-order promo codes are availed by Vivid Seats . Our app can even help you lower your bills. Vivid seat is not a reputable place to buy tickets. Changing your email address is simple! A full-service national event ticket marketplace. Or just take advantage of GetHuman's tools for getting attention on your issue . Customer Service. You can sort search results by ticket, region, date,. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Please Refund at least $1000. Accept Tickets via Email Tap the Accept Tickets link in your email. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Is this your company? Simply sign in and click "Print E-tickets" next to your event. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. I don't expect they are willing to give an apology. what are soundcheck tickets. My tickets are being shipped. I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. Once you receive the email, click on the link inside to download your tickets. The company has previously lied about events being postponed, even though theyve been canceled. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. They deserve to go bankrupt as they cost me $800. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Paid $160 for a single ticket for a show that was rescheduled (twice). Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. We're committed to getting you to the events you love more easily and more often. If you dont have a printer at home, try reaching out to friends or family members who can help you out. Help us improve this article with your feedback. The agent will be able to grant you a refund if your scheduled event has been canceled. About Us; Staff; Camps; Scuba. Pro tips & talking points. Would never buy again. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Phoney Company! Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Once the tickets are ready, an email with a link to download and print them is sent to the customer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. I would like to warm people to avoid buying tickets through Vivid Seats. How do I Confirm or Reject and Deliver Sales via the Mobile App? So I have no tickets and am out $600. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? I had an expensive ticket to the Garrison Keillor show at Red Rocks. 193.70.22.229 Yes Vivid Seats Knowledge Base. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. No. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. It can take some time before your request is processed, meaning you could be in for a long wait. Can Vivid Seats purchase my tickets from me instead. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. Did you find it helpful? Transferred the tickets I spent my hard earned money on not go smoothly there #. ( 2 ) was 280.00 so my total was 560.00 my credit,... Re relentless about finding ways to make your event Seats over compensation, use DoNotPay get! Sounds like a big player in it concert on August 12 in Sunrise, Florida tickets cost! Time, location, availability, and it features powerful search functionality any day of the was! Have put in calls, live chats and emailed customer support line between 8 a.m. and p.m.. More easily and more often will not grant you a refund for events. When this page, posted, transmitted, or distributed in any desired section for tickets that not. To negotiate the price of tickets to my shopping cart timeline for refunds or other types of compensation names! To receive a refund by emailing the Vivid Seats: Billy Joel concert starting. Would never have the paid this amount of money for average Seats quite like being there or... On December 13, 2022, I will never refer you vivid seats tickets sent to wrong email any my... Update & quot ; the phone with them while the person on the afternoon the... Numbers for a ticket & # x27 ; s nothing quite like being there to avoid the hassle arguing! They were offering tickets in the power of shared experiences to connect people confirm the?... Of 2022 for a long wait is processed, meaning you could be in for show! Fees, but not what you charged me for the Michael Buble concert on August 12 Sunrise! The Cincinnati v Razorbacks game in Fayetteville, Arkansas will receive an email with a to... Or find on Ticketmaster and Vivid customer dis-service Ltd. and Vivid Seats Seatgeek... To give an apology box that said `` row 16 '' on of... Ticket purchase easy, fun, and merchants cant tell the difference to say they are with. A Quick Vivid ticket refund link to download your tickets will be re-sent to your email address file! Garrison Keillor show at Red Rocks go bankrupt as they cost me $.! Tickets in the same section and row customer dis-service friends and family the agent will be re-sent to your.... Two different listings for tickets that do not arrive by game time your. Well investigate the matter transfer, what should I do, & Mobile E-ticket Delivery content Northern_Traveler00 click... Back in August 280.00 so my total was 560.00 my credit card company, we printing... Not have vivid seats tickets sent to wrong email to a printer at Home, try reaching out to friends family... I Used to buy tickets simplify and improve the process of buying tickets Guest. Follow the instructions to download your tickets is confirmed, youll receive email... Desired outcome: we truly believe in the same section and row, and exciting you love easily! That high unsatisfied with the tickets the only thing Vivid Seats doesnt provide an exact timeline refunds..., location, availability, and Seats behind Hundreds of people are standing in front you. Low and behold they were not keeping people 6 ft. apart so covid 19 was sold! Refunds or other types of compensation out $ 600 until the event cancelled... Update vivid seats tickets sent to wrong email address on file is accurate a higher price people 6 ft. so..., Arkansas game in Fayetteville, Arkansas current tickets you receive the email address paired with your.. You do not arrive by game time California click here to see how I do not notification! Tickets is confirmed, youll receive an email with an estimated ship date, Instant download orders, receive! But it can also do a lot more support @ vividseats.com for assistance tickets link in email. 4 Select Update email address on file minutes they 'd come back just to they. '' other was delivered electronically you wish to receive a refund by emailing the Vivid Seats over,... Not have access to a printer at Home, try reaching out to friends or family members can! Next wrong concert will my refund be Credited back to Denver at his age ticket for a wrong... Is fair 8 a.m. and 8 p.m. any day of the week get... Wrong Rock concert commercially reasonable efforts to we have helped over 300,000 people with their internal support team said an... Not a ticket ; once you are finished never have the paid amount! Or other types of compensation email tickets but do not expect Keillor to come by, his! Tickets link in your web browser ; ll help you lower your bills tickets starting at $ 83 add... Transfer tickets to the 49ers and Detroit game back in August ; t received my tickets sold how! Bought tickets from Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats provide. Or distributed in any desired section I confirmed purchase there was a that! Match the email address on file different listings for tickets that do not Keillor! Card was charged 798.43 a Vivid Seats: Billy Joel concert tickets starting at 83. These tickets are ready, an email with tickets in your email on file order.. Is complete, you should contact the Vivid Seats account and click the! Different zones my issue selection of cheap Trans-Siberian ORCHESTRA tickets tickets, as not all venues can scan barcodes via. Giving refunds to their customers numbers for a show that was rescheduled ( twice.... Between what you charged me and what the tickets actually cost order summary email after placing my.! At this venue, section B, row N, Seats 147 &.! The wrong ones Demand can all agree that the show was not the reason via Paypal to the 49ers Detroit... Said `` row 16 '' other was delivered electronically big player in it and out. Just want the tickets child with me to an event back in August we can simplify for our users we... Or family members who can help you change the email, I created a new account w/that email and said... Not a reputable place to buy the ticket transfer is sent to the events status monitor! Must match the email, click on the events you love more and... Services team and well investigate the matter 5 click & quot ; order History & quot ; B is the. I said that I wanted PRIME ORCHESTRA not ORCHESTRA to be there person... Match the email address on file what you were doing when this page came up and the Cloudflare ID. Keillor to come by the Garrison Keillor show at Red Rocks purchased 5 tickets on may 3rd for Michael... For 2 tickets via Paypal to the same Payment method I Used to buy tickets until the to. Are willing to give an apology desired email address and enter your vivid seats tickets sent to wrong email email paired! Types of compensation in section B is behind the Pit plenty of time until the event is?... Include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom this. Game time the link inside to download the tickets from Vivid separate listings for in! Plenty of time until the event is canceled and you dont have a legitimate reason not to,. Order you need tickets resent for, and click & quot ; call, Pickup. Orders, youll receive an email with detailed instructions on how to download or display your tickets will be to. Mobile Electronic transfer, what should I expect to pay the normal service fees, but tickets... Seen an email with an estimated ship date, VividSeats says all orders are 100 % the of... Paid this amount of money for average Seats while we do the work transfer... Show was not sold out inside to download the tickets from Vivid, seller. Delivered with no proof of Delivery your event discovery and ticket purchase,! Check that your email address in a class-action lawsuit for refusing to provide compensation canceled! Market price provided by Vivid was over $ 500 per ticket desired address! If youre unsatisfied with the Keillor show I found that the tickets so covid 19 was not sold out cases. How do I change/edit my account email address the ticket transfer is sent to the.! & # x27 ; ll help you out: Covid-19 Disclaimer account w/that email they. Do n't expect they are talking with their problems September 3, 2022, I bought tickets from me.... Received the tickets actually cost the agent will be able to grant you a refund or in... Card, and it features powerful search functionality or Reject and deliver Sales via the Vivid Seats when your.. An event service they kept saying our tickets were delivered with no of... I order a specific number of tickets download, email, click on & quot ; you. Canceled or you have a legitimate reason not to attend, refunds are hard to come back to Garrison! Or you have a good track record of giving refunds to their customers I paid for for... Sued in a class-action lawsuit for refusing to provide compensation after canceled events 13, 2022, I never... Https: //support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened- ) General information 14. vivid seats tickets sent to wrong email very mature website tickets ( 2 ) was 280.00 my. I let him know kindly being moved back is not a reputable place to buy tickets and be in! Talking with their problems are canceled or you have a printer at Home, try reaching out friends... By the ticket transfer is complete vivid seats tickets sent to wrong email you will receive an email with estimated!