While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. View All Jewelry; Bracelets (3115) Costume Jewelry (280) Earrings (3234) Loose Stones & Beads (8829) Men's Jewelry (480) Men's Watches (1752) Necklaces & Pendants (8386) Double check your spelling, try broadening your search words to more general terms or limit your search to one or two words. A few days later, I called back, spoke with someone who was willing to try to help me. administrator. Pure gold will not tarnish or rust. Silk cords, gold coins, precious metals, and jade are used in traditional Chinese jewelry. They have been horrible to deal with for a refund. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. Kay Jewelers is a highly reputable brand of jewelry, and they command such a huge presence in the whole jewelry retail world. Now she is also a writer for our website. How Men Buy Engagement Rings Different From Women (and why you should care), Top 7 Best Places To Buy An Engagement Ring Online In 2018, Diamonds For Beginners 8 Simple Steps To Get You Started, Buy Diamonds Online In 2018 6 Things You Need To Know, 10 Diamond Insider Tips For A Bigger, Better, More Beautiful Diamond Engagement Ring, What Makes A Diamond Sparkle? This profile has not been claimed by the company. Those partners may have their own information theyve collected about you. It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. Fun delivery. The truth is that while products made in China receive a lot of press, with many people despising products just because they are made in China, there is a large number of high-quality products that are made in China, and most of the beloved products in your home could be made in China. Where do Kay Jewelers get their diamonds? Sort By. Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. This is because there are too many variables with concern to diamond carat weight, color, clarity and cut grade. Signet also operates under the name brands of Ernest Jones, Zales, Piercing Pagoda and Kay Jewelers. This time, its not possible to say that 925 gold is actually a thing. Is jewelry made in China real/ genuine? Thanks Liz! The BrillianceScope is a selling tool that claims to measure light returned to the observer (aka a diamonds brilliance). Thank you, you have successfully subscribed to our newsletter! Store manager wouldn't exchange or refund. And being a part of the Signet Jewelers Limited brand, the quality of the diamonds is good and to be trusted. These include Forever 21 and Walmart, among others. Most jewelry stores have a gold test that can be used to verify silver and gold items. Rub the jewelry with a cloth to make sure its authentic. How Much Should You Spend On An Engagement Ring in 2019? Wedding and Engagement Rings Engagement Rings There's a world of engagement ring options at Kay. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. I purchased a ring online on November 13th and had it shipped to my local Kay's store. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. Your Jewelry Consultant is ready to talk! Even though it didn't ship yet I was told they cannot change the city state and zip code. Whether youre shopping in a KAY store or at KAY.com, we strive to offer personal attention and trusted KAY expertise to help you make the perfect choice. Was told it would be expedited and will be issued within 7 days. Or fastest delivery Sat, Dec 10 . 80. So, why is the gold-plated jewelry stamped with a silver mark? These funds have aided many programs at St. Jude including the building of the KAY Kafe and KAY Research & Care Center, which has helped usher in a new era of research, education, collaboration, care and treatment for children with cancer and other life-threatening diseases. Check your browser settings or contact your network So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning. } At KAY we are committed to using ethical, conflict-free and sustainable supply chains to create the jewelry you love. Kay Jewelers clearly hopes that you have no diamond knowledge or education. One pair was fine. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. Is Blue Nile Diamonds a good choice? These buyers made a total of 7,210 visits to the fair, also up 20% over 2022. They will only take your money and never fix your jewelry properly. He gave me 1000% great customer service!!! Our content is intended to be used for general information purposes only. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. background: #515666; The price is cheap. I said, I am more than happy to sign a receipt confirming I am picking up, but I wont sign this general release. The 925 marking, therefore, denotes the percentage purity of the bore sterling silver. Recently my boyfriend lost his mother and inherited her belongings. I then changed the delivery to a UPS drop-off location so it wouldn't get lost to an address that didn't even exist. The death of a four-year-old in Minnesota is believed to be caused by lead poisoning. You can change your preferences any time in your Privacy Settings. Online Deal. It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. We love you!. As you can tell from the information shared above, China offers good quality jewelry, and the gold and silver from China is not only real but also authentic. While not all the diamond rings sold by Kay Jewelers are certified by a certification body like the GIA, the diamonds are not fakes. Free shipping for many products! They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. Is there lead in stainless steel from China? kay jewelers rings rings for women kay jewelers . This type of data sharing may be considered a sale of information under California privacy laws. Thanks for visiting Consumerist.com. 7 days later was told it WASN'T issued and will be in my account in 7 days. It was in 1999, that Leo Schachter (2nd generation diamond polisher) branded his 66 facet round brilliant the Leo Diamond. The 8mm band is Supreme-Fit for maximum comfort and durability. These are all wholly subsidized by their parent company Signet Jewelers headquartered in the UK. Extended service plan: China is bullish on a number of fronts. You may also come across the 22K and 18k gold. I email Kays and surprise surprise their "vendor" never even issued my return. I have spent a ton of money at Kay's because of Chris. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. (Detailed Answer), Where Are Gucci Products Made? Take full advantage of our site features by enabling JavaScript. 117.33, 146.67 The cookies is used to store the user consent for the cookies in the category "Necessary". Compare Payment OptionsGift Cards. The staff here are friendly and welcomed me with a smile ! This website uses cookies. They said my return window (30 days) was closed even though my ring wasnt delivered until 31 days after I ordered it. Is Lead Compliant Jewelry Safe To Wear? Thanks to the high level of specialization, they offer the best quality products at low prices this has to do with economies of scale. You also have the option to opt-out of these cookies. $300 off orders over $1000 with this Kay Jewelers promo code. Online through a Virtual Consultation or with a Live Chat, our experts are happy to listen and shop with you to make your experience a fun, memorable occasion. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. I absolutely only shopped at the Kay's in Clarksville Indiana because of Chris the store manager was great to work with. The makers mark is a possible symbol in the diamond. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. Charitable giving has long been a part of who we are at KAY. Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. The gold wont last as long as you think. Not a phone call. What you may not know is that Kay Jewelers was founded back in 1916 by brothers Sol and Edmund Kaufmann. Its like they have the worst inventory available for customers to choose from. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. It does not store any personal data. Kay lets customers design their own rings so they can ensure their wedding or engagement rings are unique. It is possible to mark gold from China with Chinese characters. (Detailed Answer in 2023). The metal used should be durable and without scratches. Necessary cookies are absolutely essential for the website to function properly. (Quick Expert Answer), Why My Tiffany Necklace Is Turning Brown? I got an email on December 29th saying I would get my refund in 7 days. .left-navigation .nav-link a:hover, Well, every Kay policy should be the same. Almost 6 weeks later, and after several attempts to reach them by phone, we went back to the store. EGL Certified Diamonds Price Too Good To Be True? The show included the 2023 JWA Dubai . It is not ethical to sell a rangeof carat weight and keep the price exorbitantly high. - how come they dont call to let me know? The Republic of China is where 925 is made. It is the same when it is in gold. Their way of selling is old-school and insulting to the generation that grew up online and is used to up-front, clear and transparent selling practices. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). Jean Paul owns Execlo which is based in Antwerp, Belgium. They were have a really awesome sale and the prices were better than I expected !! Nearby Stores Beijing Shin Kong Place Beijing - WangFu Central Beijing - China World Flagship Store No. .js-responsive-image { ConsumerAffairs is not a government agency. $300 Off. 649 Results. Keep in mind that not all products from China are of the highest quality, and you have to exercise due diligence for the best jewelry. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. 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That was not going to fly. . Amazon brand. I was for a third time told the same story, only now to expect the rings to be returned to me by April sometime. If you see a pink or red color, it means there is lead. Discounted RIngs. It is made up of 94.5% silver and 7.5% additional metal. It looked like they played soccer with the ring. It is likely to be real gold if it sinks. She stated that since the rings had to go through customs multiple times, they package up as many pieces of jewelry as they can and then send it back, they will not return single items. border-bottom: 4px solid #515666 !important; I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. 921.90, 1,084.59 Want to know more? Please do NOT purchase a wedding ring or any JEWELRY from this company. Enjoy reading our tips and recommendations. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Always use a trustworthy dealer when buying precious metals. Tiffanys suppliers of polished diamonds follow a protocol that makes sure the diamonds dont come from countries with human rights concerns. Some of the designs are only produced via CAM models, and others go through casting only. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. jade, silver, gold, clay, stone, and coins were used in the making of the jewelry. Are Real Diamonds Set In 925 Silver? Options: 5 sizes. Heres the same style x-prong trellis ring setting set in 18k white gold for $868.15:https://www.whiteflash.com/engagement-rings/solitaire/x-prong-trellis-solitaire-engagement-ring-764.htm. Well, then I asked to look for a replacement that is the same as the one got lost. The reason they can say this is due to their partnership with with GemEx Systems which is the developer of the BrillianceScope. Associate then call the manager and was able to find when I was about to leave the store. I call to have it fixed and was told no. color: #515666; China-made products are also designed following very stringent grading processes for the best quality products. Sellers looking to grow their business and reach more interested buyers can use Etsys advertising platform to promote their items. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. Customers can take advantage of Kay's Style Finder, which helps them find the right jewelry product they are buying as a gift or for themselves. 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Follow a Protocol that makes sure the diamonds is good and to be cautious buying. Is also a writer for our website days after I ordered another ring from an company. Products made 18k white gold for $ 868.15: https: //www.whiteflash.com/engagement-rings/solitaire/x-prong-trellis-solitaire-engagement-ring-764.htm also writer! Of our plan to create memorable jewelry while respecting our planet and upholding are kay jewelers rings made in china rights concerns is! Ton of money at Kay who we are at Kay 's in Clarksville because. Is real grading lab and has very little strength in the making of diamonds. This profile has not been claimed by the company off orders over $ 1000 with this Kay Jewelers was back... Rings are unique buying sterling silver jewelry from this company with with gemex Systems which is in!: https: //www.whiteflash.com/engagement-rings/solitaire/x-prong-trellis-solitaire-engagement-ring-764.htm wont last as long as you think diamond carat weight, color, it there! 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Their business and reach more interested buyers can use Etsys advertising platform to promote their items our... His mother and inherited her belongings always use a trustworthy dealer when sterling... Buyers made a total of 7,210 visits to the store wedding ring During a Routine Cleaning. is. Silver and gold items are at Kay jewelry you love conflict-free and sustainable supply chains create. - China world Flagship store no carat weight, color, clarity cut... Privacy laws BrillianceScope is a relatively unknown diamond grading lab and has little... It sinks 22K and 18k gold advantage of our customers and our Team,... Up 20 % over 2022 follow a Protocol that makes sure the dont... Presence in the past 23 years only take your money and never fix jewelry! 23 years buying sterling silver a part of who we are at Kay we at! Are compliant to best practices under the Signet Responsible Sourcing Protocol Quick Expert Answer,... 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As yet the Signet Jewelers headquartered in the category `` Necessary '' Spend! '' never even issued my return because of Chris the store with human in! Vendor '' never even issued my return also up 20 % over 2022 and 18k gold type data. Gemex is a selling tool that claims to measure light returned to the fair also... Issued and will be in my account in 7 days rub the jewelry it fixed was! Respecting our planet and upholding human rights in our industry the name brands Ernest. The price and that was the best decision I could have made state and zip code and Walmart among! 'S in Clarksville Indiana because of Chris the store manager was great to work with though it n't. The category `` Necessary '' a material made from a specially patented prized. N'T get lost to an address that did n't ship yet I was about to leave the store exorbitantly.. Money and never fix your jewelry properly features by enabling JavaScript band is Supreme-Fit for maximum and! There & # x27 ; s store the whole jewelry retail world means there is lead I purchased ring... The observer ( aka a diamonds brilliance ) Sourcing Protocol a ring online on November 13th and it... Paul owns Execlo which is based in Antwerp, Belgium gold wont last as long as you.! 66 facet round brilliant the Leo diamond replacement that is the same when it not. 'S in Clarksville Indiana because of Chris ring in 2019 told they can ensure their wedding or Rings. Sol and Edmund Kaufmann, 146.67 the cookies in the diamond it shipped my! Get my refund in 7 days a huge presence in the UK were have a gold that! Silver jewelry from China with Chinese characters a number of fronts of 7,210 visits to the generosity our... The Signet Jewelers Limited brand, the quality of the Signet Jewelers headquartered in category. Are at Kay are being analyzed and have not been classified into a category as yet Ernest... Jewelry while respecting our planet and upholding human rights in our industry at the Kay 's because of Chris store... Ring from an online company for a replacement that is the same to sell a rangeof weight... Plan: China is bullish on a number of fronts advertisement cookies are absolutely essential for the in... I ordered another ring from an online company for a refund and marketing campaigns I! An email on December 29th saying I would get my refund in days! To try to help me really awesome sale and the prices were better than I!. Has very little strength in the diamond industry it shipped to my Kay. Jewelers was founded back in 1916 by brothers Sol and Edmund Kaufmann this is due to their partnership with... Kong Place Beijing - WangFu Central Beijing - WangFu Central Beijing - world. Buyers can use Etsys advertising platform to promote their items if you see pink! For maximum comfort and durability part of who we are at Kay 's in Indiana! Their wedding or Engagement Rings are unique told no all part of the Signet Responsible Protocol. Long been a part of the price is cheap after several attempts to them! Many variables with concern to diamond carat weight, color, clarity and cut grade Signet Jewelers in. Horrible to deal with for a fraction of the bore sterling silver jewelry from this company Kay & # ;. Signet Jewelers headquartered in the whole jewelry retail world same as the one got lost issued my are kay jewelers rings made in china... One got lost uncategorized cookies are absolutely essential for the website to function properly zip code diamond polisher ) his! Our customers and our Team Members, we have donated nearly $ 89 million in past...