Related: American Airlines is making it much easier to redeem your existing travel credits We welcome you as a CheapOair account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. All communications from ClubMiles to members relating to the Program will be made via email. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. If you have already arrived at the airport you will need to speak with an agent at the airline counter. Earn 2x points on every flight, hotel and car booking Get live trip updates on the go 24/7 chat support Get the App! Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. In order to provide wide variety of hotels /accommodations to our customers, CheapOair sources the inventory from a variety of third party suppliers and direct contracts, some of which have their own terms and conditions which may apply to your booking. Create PDF. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. Special requests are just requests. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled. Resort fees, energy surcharges and cleaning fees, may be charged on a daily basis. MATERIAL) CONTAINED IN THE SITE ARE PROVIDED ON AN "AS IS" AND "WHERE Airline Ticket Terms & Conditions include various rules and restrictions which apply to your airline ticket(s). To avail yourself of these courtesy points, you will need to sign up for the Program on a Site. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. In addition to the required government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. Applies to bookings for 4+ travelers. Photos of the hotel and information provided regarding the service, amenities, products, etc. Automotive Images, Copyright [2000 - 2020] izmo, Inc. All Rights Reserved. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. Generally, all suppliers will charge a penalty for refund. CheapOair, in providing travel management services, does not endorse, guarantee or insure the products or services which are provided by an external supplier, the financial position of such suppliers or the reimbursement to you from any loss as a result of the financial condition of such supplier. Earn one (1) Point for every Canadian dollar spent on stand-alone flights through the CheapOair.ca branded desktop or mobile website. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. There will be no service fees charged for this. Except where required by law or provided for in these Terms, Points have no cash value. We recommend you contact the property within three (3) days of your scheduled arrival to confirm your details. All travelers on a single booking record (if more than one traveler) must travel together on the same itinerary. Additionally, it is often cheaper to fly during off-peak times such as midweek or early . Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. To sign up to receive CheapOair's best flight deals, discounts and more via email, click here. All points earned with your CheapOair Credit Card or CheapOair Visa Card and credited to your Reward Program account can only be redeemed in accordance with the Rewards Program Terms through your Rewards Program account by visiting CheapOair.com/rewards. IN IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). You are able to add the flexible ticket when booking your flight. If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. No credits can be issued for unused room nights due to early departures. To find the baggage fees for each airline, please visit our Baggage Fees page. Try more PDF tools. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. You agree to reimburse. You will be responsible for the full payment of the car rental and all taxes, fees and surcharges, at the time of drop-off, in addition to any damage to the car. Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. and subsequent codifications, discounting on air tickets is now legal. Some rates have special requirements such as Corporate, Government (including Military), AAA, or AARP membership. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. Excludes flights within USA. When there are two or more airlines involved for connecting flights, you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. During severe weather, options may be limited and although it is sunny where you are there may be bad weather at your destination or connection cities. Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. present a credit card in the driver's name; and. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. The cardholder must be a traveler listed on yourBooking. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. Customer satisfaction is the foundation of our success. If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair vacation package. Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. "Qualifying Purchase" means a Points-eligible booking that has been completed through one of the Sites or over the phone, and has been confirmed in the case of flight bookings, or consumed in the case of hotel and rental car booking (meaning hotel check-out date or end of the rental car period). To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions. AND A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. 2006-2020 Fareportal, Inc. All rights reserved. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. You may be asked for proof of your return ticket at check-in. Check with the airline or call us for details. All bookings and fares are not guaranteed until ticketed by the supplier. NOTE THAT THE ORIGINAL FARE MAY BE ELIGIBLE FOR A FULL REFUND IF REQUESTED WITHIN 24-HOURS OF BOOKING. OTHER FARES MAY BE REFUNDABLE PURSUANT TO THE ORIGINAL FARE RULES. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. : car, hotel, flight). The parties may take their claims to small claims court without first filing with AAA. The Privacy Policy provided by our affiliate, Fareportal, Inc. (Fareportal), is incorporated into these Terms and also governs your participation in the Program. Usually the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. If you have some flexibility in when you travel, you may be able to find better deals on your flights. 2020 Gold Stevie - Product. The preceding sentence does not apply to New Jersey residents. Some airlines may not allow unaccompanied minors to travel without an adult. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. are all subject to change and availability and are controlled by the hotel directly. To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. If your itinerary includes flights operated by more than one airline, please read carefully each such airline's terms and conditions, which can be found on each such airline's website. You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. ClubMiles reserves the right to terminate the Program with six months notice, without compensation. 5124). Changes and cancellations to car rentals are subject to additional fees by us and/or the supplier. Based on 125,742 reviews. DOES NOT APPLY TO YOU FOR DAMAGES ARISING OUT OF OUR NEGLIGENCE OR Nevada: SOT #2007-1137, We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. Cancellation requested within 24 hours of booking (USA Web-sites Only). We invite you to sign up for our newsletter to receive promo codes by email. You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR Packages can only be canceled according to the cancellation rules of each individual travel product component which make up the package. 1-16, the FAA) and any dispute about the interpretation of this arbitration clause shall be covered by the FAA. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value added tax and/or other similar taxes. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers published price.Please note that service fees are charged above the published and/or negotiated air fares and taxes. Travel protection pay outs are subject to limits of coverage. The Price Drop Assurance service is not a guarantee of savings. Book by 31 Aug, 2018. In other cases, you may need to take action, All fares displayed above are after the 10 USD instant discount applied. These rates are approximate base room charges. If you have purchased car rental insurance, this will also be billed at the time of booking. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. You may not use this Site for any commercial purpose. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. www.tsa.gov Except as expressly stated herein, CheapOair assumes no responsibility for actions relating to travel services beyond the control of CheapOair or its employees. This Promo Code may not be used or combined with any other coupons, promotions or special offers. We will also retain a portion of the savings as a rebooking fee for providing this service. The next morning on Feb 21st, I found the same ticket same . ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. Heuser bought four tickets through CheapOair for $4,000. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, Under no circumstances, including, but not limited to negligence, shall we, our providers or distributors, be liable for any damages to, or viruses that may infect your computer equipment or other property, or any loss of data, on account of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site or associated with any email or links sent to you by CheapOair. This only provides you with an acknowledgement of your request and provides you with a tracking number. THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMART PHONE OR OTHER For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. Florida: ST37449, You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service.