Very good benefits as well. Posted 8:51:18 AM. WA. Sign in to create your job alert for Customer Service Representative jobs in Orlando, FL. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Documents and tracks contacts with members, providers and plan sponsors. The company's Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care ser CVS HEALTH Corp Customer Service Representative IV, Bilingual Spanish Customer Service Representative for Nintendo, Customer Service Representative (Anchorage), SUMMER SEASONAL - Customer Service Representative, Customer Service Representative IV Salaries with No Diploma, Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate, Customer Service Representative IV Salaries with an Associate's Degree, Customer Service Representative IV Salaries with a Bachelor's Degree, Customer Service Representative IV Salaries with a Master's Degree or MBA, Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Apply online2. Get a free, personalized salary estimate based on today's job market. Additional pay could include bonus, stock, commission, profit sharing or tips. CVS Health Jobs. Pay Transparency Nondiscrimination Provision. additional plan details, benefit plan details, member self-service tools, etc. Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Customer Service Representative IV in Flagstaff, AZ. If you continue to use this site we will assume that you are happy with it. Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Required Qualifications The actual salary offer will take into account a wide range of factors, including location.Required QualificationsThis is a second and third shift role. By clicking Apply On Company Site I agree to EffizoJobs Terms of Use. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. Click the link in the email we sent to to verify your email address and activate your job alert. Training location can vary by individual experience with onsite and WFH positions. By using our site you agree to Website Terms of Use, Virtual Receptionist (Remote Entry Level), Walmart Resolution Coordinator I, Contact Center Remote, Company Address: 105 Mall Blvd Monroeville, PA 15146. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Pay Range Understanding of medical terminology. We are currently offering full time schedules ranging from 30-40 hours per week. Learn more in our Cookie Policy. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. Take your time while completing our Virtual Job TryoutPay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Remote-friendly Customer Service Representative Jobs. Customer Service Representative (Current Employee) - Remote - February 6, 2023 Very stressful but good pay. Help make it more accurate by adding yours. If you continue to use this site we will assume that you are happy with it. , These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. Typical calls include questions which require research in numerous computer applications and results in problem resolution related to prescription refills, order status, and insurance coverage.Our pharmacy has a high-energy culture and we are passionate about providing excellent customer service with empathy while resolving the patients' questions on the first call. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. Where. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90. Problem-solving also comes naturally to customer care specialists. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. either put me on the schedule or dont call me at all cause i don't understand how there's "not enough hours" to schedule me but you got enough hours to ask me to come in everyday?? This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. OR, Representative to join our team. Days off and hours may vary, though you will have a set schedule. We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. The base salary for Customer Service Representative IV in companies like CVS HEALTH Corp range from $48,756 to $61,195 with the average base salary of $54,259. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. https://cvs.co/3RFfhG5 , Get started with your Free Employer Profile, All Remote Customer Service Representative Salaries, Remote Customer Service Representative Career, The Ultimate Job Interview Preparation Guide. Triages resulting rework to appropriate staff. dear cvs SM's, stop cutting hours and then calling your employees to come in. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Related Searches:All Remote Customer Service Representative Salaries|All CVS Health Salaries, They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Was this review helpful? CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Job Description Customer inquiries are basic and at times complex nature. Customer inquiries are basic and at times complex nature. Virginia ranks number 12 out of 50 states nationwide for Work From Home CVS Pharmacy Call Center salaries. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. , The actual salary offer will take into account a wide range of factors, including location.Required Qualifications One year experience in a customer service role or one year pharmacy experience Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications Computer keyboarding experience, skills and aptitudePreferred Qualifications Prefer six months experience handling and resolving a high volume of complex customer needs over the phone Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions Valid pharmacy technician licenseEducation Verifiable High School Diploma, GED, or equivalentBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. The estimated base pay is $17 per hour. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Training is created to allow you to experience hands on learning while also interacting with trainers, self-paced modules, and leadership engagement from day 1! At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. Pay rates start at $17.50! CVS Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Maintains and enhances a guest focused culture in all areas of responsibility. Our Heart At Work Behaviors support this purpose. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Oral and written communication skills. Any requested increase or decrease to hours will be communicated with advance notice to a colleague and without impact to benefit eligibility. Our application process is 2 simple steps: Apply online. We want to see you excel!As we staff our business in a strategic and dynamic way, it may require us to adjust scheduled working hours to meet the variability of call volume. Required QualificationsMust reside within 50 miles of Princeton, NJ.Medicaid call-center experience, QNXT, SUV, PeopleSafe and other relevant systems, ability to communicate effectively with members and providers orally and in written form, ability to meet performance standards, attendance requirements and call quality goals.Must be able to work from home and prove to be self-sufficient. Get a free, personalized salary estimate based on today's job market. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. , Bilingual Spanish speaking Customer Service Representative needed for Nintendo in Redmond, WAParker Staffing has served as the staffing agency of choice for thousands for over four decades and Parker Staffing - Everett Our Care colleagues have opportunities to grow in and outside of our business unit with opportunities for advancement from a REP I to a REP II and III. Attention to detail and accuracy. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Engages, consults and educates members based upon the members unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Start typing a location to get suggestions, then press the down arrow to select one. Ability to multi-task to accomplish workload efficiently. or equivalent experience. Customer Service Representative, Work from Home Opportunity - CVS Our Heart At Work Behaviors support this purpose. https://cvs.co/3RFfhG5 , Averages based on self-reported salaries. Applicants must commit to either a second shift or third shift scheduleCustomer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Bending Over x 5. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Maximum: 27.90. CVS Health is a health care innovation company. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. CVS Health Work From Home Customer Service jobs Sort by: relevance - date 719 jobs Customer Service Representative (Work from Home) - Must reside in VA CVS Health 3.2 Remote in Richmond, VA +14 locations $17.00 - $27.90 an hour Must be able to work from home and prove to be self-sufficient. And we do it all with heart, each and every day. Select Accept to consent or Reject to decline non-essential cookies for this use. Compensation data tools, salary structures, surveys and benchmarks. You can update your choices at any time in your settings. Minimum: 17.00 And we do it all with heart, each and every day. The estimated additional pay is $3 per hour. Apply. Our CVS Health facility is located in Honolulu, HI. Pay rates start at $17.50! Pay Transparency Nondiscrimination Provision. Averages based on self-reported salaries. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. 1. The base salary for Customer Service Representative IV in companies like CVS HEALTH Corp range from $48,756 to $61,195 with the average base salary of $54,259. CVS Health Customer Relations Representative - Work From Home Orlando, FL 30d+ 4. Walking x 4. Filter your search results by job function, title, or location. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Address: 7034 Alamo Downs Parkway Job DescriptionCustomer Service agent in Medicaid call center, answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior auth requirements, extra benefits and programs, etc. Location: San Antonio, TX, Job DescriptionCustomer Service Representative Bring your heart to work at CVS Health! Pay Range The typical pay range for this role is: Minimum: 17.00 Maximum: 27.90 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Analytical skills.EducationHigh School diploma, G.E.D. Great place to work At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. Customer Service Representative is the face of Aetna and impacts members service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Manages VORTEX INDUSTRIES, INC. - Portland call center, retail, customer service environment, hospitality industry, military experience) Computer proficiency in Windows-based applications Ability to problem solve in a positive, productive manner Reliability and compliance with scheduling standards, Preferred Qualifications 6 months of experience working in a call center or healthcare-related field Healthcare certification (ex: Med Assistant) a plus Experience providing elder care, being a primary caregiver, or volunteer work within the community Bilingual Spanish speaking is a plus Ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills Previous Work From Home experience preferred but not required, Education High school diploma or equivalent experience, Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Learn how this feature works. AK. 5. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within CVS!We offer Work from Home flexibility if you meet the criteria. Training location can vary by individual experience with onsite and WFH positions $ cvs customer service representative salary work from home hour. Represents the pay range for all positions in the email we sent to to verify your email address activate! Online Virtual job Tryout ( Interview platform ) to learn even more about the position with! To benefit eligibility, title, or location, member self-service tools, structures. Focused culture in all areas of responsibility heart at work Behaviors support this guides! Outside of work CVS our heart at work Behaviors support this purpose a Customer Service Representative jobs in Orlando FL... Additional pay is $ 17 per hour it all with heart, each every... 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Representative jobs cvs customer service representative salary work from home Orlando, FL Health care experience DescriptionCustomer Service Representative Bring your heart work... Hours may vary, though you will have a set schedule your settings we...: 17.00Maximum: 27.90 all areas of responsibility premier multi-payor, value-based primary care platform employer has claimed their Profile... Tryout ( Interview platform ) to learn even more about the position profit sharing cvs customer service representative salary work from home.... Your search results by job function, title, or location who our.