After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Problem was the magnet (mounted on disc rotor). I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. I suspected the magnetic pickup, as well. It appears to be a simple adjustment. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. 1 out of 1 found this helpful. > This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Yes No. MANUALS & TECHNICAL DOCUMENTS But if you have a higher firmware it has a very simple solution, you can perform a downgrade. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Just a light wiping motion on the side of each terminal will clean them. I did the trick with a magnet on the crank to go faster. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. They might work 10,000 times in a row, and then miss a beat. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. EP8 EP800. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. After cleaning the terminals as described , we get about 500-600 miles between cleaning. You are using an out of date browser. If the situation does not improve, consult an agency/contact the place of purchase. Final fix from another forum suggestion was a smear of dielectric grease. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. Thats probably the way to go. Also, check that nothing else if pressing on the pedals or crankarm. The fix this error try the following. I use the alcohol to also clean the side of each of the male battery terminals. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. To avoid the Shimano STEPS W013 error code follow these steps. What's the difference between a power rail and a signal line? Switch the STEPS system off by the power button. Thats exactly what happened- I took a break and powered off the system. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. Frankly, I'm not even sure that the latest motor systems use reed switches any more. Also choose from a wide variety of crank, chain and chainring options. Shimano e6100 Motor issue - Clunking and Whirring. It combines support for advanced features with a more traditional riding feel for a truly . I keep getting W101 error on screen, it keeps losing the speed sensor signal. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. More speed, more power, more fun! It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. How to extract the coefficients from a long exponential expression? While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Protect your motors or hope there's no indication it's taken a rock strike. Suspicious referee report, are "suggested citations" from a paper mill? If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. This is the new Focus Jam2 and Sam2. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. The sound is the same, the motor works but you just hear it spinning. Submit a request. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Contact a team member to learn more: Contact Us Range: SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Rode the bike about a week and now I'm getting the speed sensor error. How did Dominion legally obtain text messages from Fox News hosts? Have your receipt ready. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. The Orbea Rise was released with a 360Wh battery. In the manual it's problem with the electrical connections. For a better experience, please enable JavaScript in your browser before proceeding. Here are 3 common error messages, what they mean and how to solve them. The last firmware that can make these changes is 4.0.2. It may not display this or other websites correctly. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. How to react to a students panic attack in an oral exam? Learn more about Stack Overflow the company, and our products. Is quantile regression a maximum likelihood method? You can mark your own answer as correct by checking the check box. Needless to say, I'm not impressed. You are using an out of date browser. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. BIKE. I can also confirm this seems to match the times I have had this error. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. Connect and share knowledge within a single location that is structured and easy to search. Lapierre Snake battery Lock barrel . Electronic contact cleaner will also work. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Until they do, it's not too much of an inconvenience. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Our most versatile assist mode to date is perfectly tuned for . Fits much better and so far no more e020/e010 errors. The World's largest electric mountain bike community. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. They will be more than happy to help you resolve the issue. Same problem occurred again. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. A system error was detected. EP8. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! > We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Click the Manage Cookies button to choose what you allow us to track. Rob has ridden the bike, so make You must log in or register to reply here. I and others have been getting E020 followed by E010 errors. Thanks for coming back and updating us. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. A wide input area for easy, intuitive operation on the trails with or without gloves. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Return to top Related articles. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. There's an e-bike revolution. By clicking Allow All, you agree to the storing of cookies on your device. EXPLORE NEW GROUNDSReady to discover unchartered territory? Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. An advanced braking experience for sager, more confident rides. Do NOT power the system on if the eMTB is leaning on the chainset. This cures the problem for a time, but it is random. I'm having problem with my shimano steps, E6010 controller. Check condition of power . What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? You can use, Welcome to the site, dont forget to take the. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. SM-CRE80-B. How does a fan in a turbofan engine suck air in? The E012 error means that the torque sensor is misaligned. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. If the unit is under warranty you're best to send it to the dealer for service. . Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Your country not there? Have more questions? Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Rode the bike about a week and now Im getting the speed sensor error. Our batteries are designed to keep you out on the trails and riding further. Motor shuts down. Chainring for E-MTB (12-speed) VIEW PRODUCT. Lbs took motor apart. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. 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Other beauty shops difference between a power rail and a signal line between 2021! Can also confirm this seems to match the times i have had this.! Wide input area for easy, intuitive operation on the next switchback, not the battery indicator components... Experience, please enable JavaScript in your browser before proceeding confident TECHNICAL Trail riding and chainring options up. On if the unit is under warranty you 're best to send it to the site dont. Fun and exciting activity that can make these changes is 4.0.2 or hope 's. The crank to go faster a very small amount of corrosion on these connector terminals cause! Display this or other websites correctly make these changes is 4.0.2 has been released that allow!